Fortinet FortiMail Reviews

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Imad Awwad
Real User
Group IT Manager at Malia Group
Sep 09 2019

What is most valuable?

This a user-friendly solution. Troubleshooting is very simple because you can see where the email was not delivered and why it would be considered as spam. For the IT team, it is important, because… more»

What needs improvement?

The dashboard is small, it doesn't have a huge dashboard that you can rely on, you need another application to work with it, which is why they created FortiAnalyzer. This allows you to dig deeper if… more»

What's my experience with pricing, setup cost, and licensing?

We are satisfied with the pricing of this solution. Licenses are based on everyone's needs. If you don't need the full bundle that includes everything, you have options for the small or medium… more»

If you previously used a different solution, which one did you use and why did you switch?

Previously we used a different solution. We switched to FortiMail because our old solution was not good, or stable. We used many solutions before, including Sophos Email, and when you have a good… more»

What other advice do I have?

Emails are dangerous to deal with. You need backdoors for all people, You don't have any control over it because you are not the person who's dealing with emails for the employees. Everyone is dealing… more»

Which other solutions did I evaluate?

I was doing both the evaluating and testing. I had researched the internet for the leaders. I did not go with Gartner as they pay to gain leadership. I went to other sources. I went to reviews, and I… more»
Huthaifa Smadi
Real User
Group Senior Network Administrator at a tech services company with 51-200 employees
Aug 30 2019

What is most valuable?

One of the features I like the best and find most valuable is the gray list feature. You can mark a trusted domain to reduce interruptions and other domains you are not… more»

How has it helped my organization?

The product minimizes the spam email and inspects suspicious or isolates infected email attachments. It detects phishing emails also because of the sandbox integration… more»

What needs improvement?

I think that it is possible to improve the encryption features in FortiMail. I tried to use the IDE (Integrated Development Environment) features which mainly has to do… more»

What's my experience with pricing, setup cost, and licensing?

As far as licensing, we just have to buy the license and then do the renewal which is just like purchasing the first license. There are different choices for… more»

If you previously used a different solution, which one did you use and why did you switch?

Before using Fortinet FortiMail, I was using the Symantec product for anti-spam. It was not the full anti-spam product and it was not very good at what I hoped it would… more»

What other advice do I have?

I recommend this solution to clients and I really love the way that Fortinet thinks about and executes most of their solutions. They maintain a simple graphic user… more»

Which other solutions did I evaluate?

We did also evaluate other solutions. Probably the strongest competition was FireEye Email Security. We didn't choose it because it's a very new product, and they didn't… more»
Find out what your peers are saying about Fortinet, Cisco, Barracuda Networks and others in Messaging Security. Updated: October 2019.
372,185 professionals have used our research since 2012.
Wagdy Hafez
Real User
Cyber Security Solutions Manager at Summit Technology Solution
Aug 31 2019

What is most valuable?

Personally, I believe that FortiMail is a very good antispam solution. Clients use this solution as well for anti-spam and anti-phishing.

How has it helped my organization?

This product has improved our organization by giving us another opportunity to sell a top product to our clients that will do what it was designed to do.

What needs improvement?

I believe the product needs better integration with FortiSandbox and integration with third-party Sandbox solutions. What clients would like, I think, is more features on the appliances. Processing… more»

What's my experience with pricing, setup cost, and licensing?

There are subscription fees but I don't think there is an additional cost. The pricing is not my area of expertise, but clients seem to suggest the license cost is competitive. It depends on capacity… more»

What other advice do I have?

With the Fortinet FortiMail solution, you have a lot of advantages because of the effectiveness of security. You also see a return on investment in the cost of ownership and value. The licensing value… more»

Which other solutions did I evaluate?

My title at our company is Presale Security Solutions Manager for service security. I service presale and consulting for FortiGate and other mail gateway solutions. Fortinet is one of our top products… more»
Brian Amenya
Real User
Systems Engineer at a tech services company with 51-200 employees
Aug 29 2019

What is most valuable?

The most valuable aspects of this solution are that it protects us from spam and phishing attacks. We had a lot of attacks coming in and then we deployed this solution and they stopped. We no longer… more»

What needs improvement?

The deployment modules need improvement. They insist that it should be deployed on two different versions which doesn't make sense because ultimately, it's just an IP address. But we tried and… more»

What's my experience with pricing, setup cost, and licensing?

The annual cost is $55,000. There is only the licensing and support cost but aside for that, there are no additional costs.

If you previously used a different solution, which one did you use and why did you switch?

We were using Microsoft before this solution but there's a limit to what it could do and we needed more protection.

What other advice do I have?

It reduces the stress of keeping your environment safe. Security starts with the individual and it needs to be layered. Mail is the easiest way to hit up a company. Mail security is a must. I would… more»

Which other solutions did I evaluate?

I don't remember the name but we used a Linux-based solution. We also didn't want to use a cloud solution so we looked at Fortinet and it seemed easy to deploy so we went with it.
Mohamed-Maher
Real User
Network Administrator at Mashreq Group
Aug 27 2019

What is most valuable?

The solution helps me to do internal routing and to configure interfaces. FortiMail works on the profile.

What needs improvement?

I would like it if the solution could be more affordable.

What's my experience with pricing, setup cost, and licensing?

My company pays around 28.000 Egyptian Pounds per year for this program. It is rather expensive in my opinion.

If you previously used a different solution, which one did you use and why did you switch?

My company previously used a software but when using an anti-spam solution as a hardware, it's better than an application, because an application could be corrupted.

What other advice do I have?

I rate this program a ten out of ten, because it's configured right. The person who configured it actually knows what the real function of anti-spam is. It protects me from cryptography. I do see some… more»

Which other solutions did I evaluate?

We compared it to Sophos, but it is more for users that aren't IT experts. It is so easy that anyone can use it - even my young child can configure Sophos. But for Fortinet, you need an IT expert… more»
Real User
Network and Communications Manager at a financial services firm with 1,001-5,000 employees
Sep 24 2019

What is most valuable?

We have used the solution as a mandatory tool in our infrastructure. It's kept some of the spam email and stuff like that out. As a security layer, we've have added Fortimail for security as the mail gateway.

What needs improvement?

FortiMail sometimes catches emails and marks them as spam. We sometimes need to contact the vendor regarding some issues. Occasionally, there's a bug that forces an upgrade, and once the upgrade goes through, it's fixed. There are features that other solutions have that this one is lacking, such as… more»

What's my experience with pricing, setup cost, and licensing?

The pricing is good in comparison to the competition and the quality of the solution is very good.

What other advice do I have?

We are using the on-premises deployment model. We're moving to virtual appliances soon. We are going to the government cloud, but all network appliances will be virtualized beforehand. Once we go on the cloud, everything will be hosted as assets. I highly recommend the product. The product is easy… more»
Yash Rana
Real User
Manager IT at OTE
Sep 26 2019

What is most valuable?

I think the spamming feature is very valuable. One of the features of FortiMail is the sandbox. If any suspicious or malicious thing is detected, it uploads to the FortiMail, and then to the database, and then it's checked. Once it's… more»

How has it helped my organization?

The solution provides different tools and reporting so now one can prevent malicious spam coming through. You can put that on the blacklist, white list or accordingly. Based on the IP repetition score, there are so many things the… more»

What needs improvement?

FortiMail is currently available in the appliance mode so I believe the technology can be improved a little. There are a lot of viruses and malicious things out there that can damage your environment. So I think they need to be analytical… more»

If you previously used a different solution, which one did you use and why did you switch?

We used Trend Micro Gateway and another McAfee gateway, but Fortinet is a good product. We were using McAfee, the email gateway security filtering, anti-spam filtering.

What other advice do I have?

The filtering is really effective to protect any mail environment of any company. I can definitely recommend this solution and my rating is a nine out of ten.
Anoob Valath
Real User
Manager Information Technology and Technical at Amadeus Gulf
Sep 25 2019

What is most valuable?

The most valuable feature of this solution is the spam filter.

How has it helped my organization?

These days, the threats by email are very high, and this solution provides our security. I would say that eighty percent of threats are known, and there is another twenty percent that is new. New threats are added to the database as they… more»

What needs improvement?

The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime. Because of this, sometimes we skip the firmware updates so that we don't have to work outside of office hours. The reporting… more»

What's my experience with pricing, setup cost, and licensing?

This is a good solution and value for the money.

What other advice do I have?

This is a dynamic product that is continuously being improved. As we are moving to Office 365, we may be moving away from this solution. We may look for a cloud-based solution. I would rate this solution a nine out of ten.
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Find out what your peers are saying about Fortinet, Cisco, Barracuda Networks and others in Messaging Security. Updated: October 2019.
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Fortinet FortiMail Questions

What is Fortinet FortiMail?

FortiMail appliances and virtual appliances are proven, powerful email security platforms for any size organization — from small businesses to carriers, service providers, and large enterprises. Purpose-built for the most demanding messaging systems, FortiMail appliances employ Fortinet’s years of experience in protecting networks against spam, malware, and other message-borne threats.

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FortiMail
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