We performed a comparison between Fortinet FortiToken and UserLock based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authentication for SSL."
"I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment."
"Bangladesh is a price-sensitive market, and FortiToken is popular because it's more affordable than the Palo Alto and Cisco authentication solutions. Fortinet has a local director for Bangladesh, so they can deliver solutions to customers quickly."
"The tool's support is the best."
"Fortinet FortiToken is used for double factor authentication."
"Fortinet FortiToken provides security and authenticates that the right external people are working with a company's system."
"The initial setup is easy. You receive a QR code via email, scan it, and add it. No complicated procedures involved."
"The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"The solution works well. We have nothing to complain about."
"We can only use the tool with the FortiToken Mobile app."
"Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work."
"The app could be improved so that you don't have to actually type in the code. It would be great if you can just do a prompt or push similar to the way Duo does."
"Maybe the price could be improved, and the integration could be better. But the integration is different from the authenticator side."
"Configuration can be confusing due to the lack of community and context-sensitive help. We've had to rely on technical support, which slows down the setup process."
"Fortinet FortiToken should improve its push notifications."
"Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
Earn 20 points
Fortinet FortiToken is ranked 4th in Authentication Systems with 20 reviews while UserLock is ranked 11th in Authentication Systems. Fortinet FortiToken is rated 8.2, while UserLock is rated 10.0. The top reviewer of Fortinet FortiToken writes "A stable and scalable solution that provides an affordable and perpetual license". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". Fortinet FortiToken is most compared with Fortinet FortiAuthenticator, Microsoft Entra ID, Cisco Duo, Yubico YubiKey and RSA SecurID, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and Aruba ClearPass. See our Fortinet FortiToken vs. UserLock report.
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