Omada Identity vs SAP Customer Data Cloud comparison

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3,734 views|1,588 comparisons
93% willing to recommend
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21 views|18 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Omada Identity and SAP Customer Data Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM).
To learn more, read our detailed Identity Management (IM) Report (Updated: April 2024).
770,292 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific.""The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs.""The customer success and support teams have been crucial.""I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities.""Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities.""The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements.""Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want.""The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."

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"SAP CDC is very easy to use and the best part about this tool is its documentation."

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Cons
"The solution should be made more agile for customers to own or configure.""There's a challenge with handling large amounts of data in this system.""If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things.""It is not possible to customize reports on Omada Identity.""The user interface should have a more flexible design, where you can change it to your requirement.""The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it.""The current reporting tools in Omada are limited, but we expect significant improvements in the new version.""The user interface could be improved. The interface between Omada and the user is mainly text-based."

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"I have struggled to give different access to different users in the same application."

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Pricing and Cost Advice
  • "The pricing is too high for SMBs."
  • "Omada continues to be very competitive on pricing, especially on the Omada cloud product."
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • "My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
  • More Omada Identity Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access.
    Top Answer:My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin… more »
    Top Answer:There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a recalculation of an identity, it's hard to understand what was incorrect before you… more »
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    Ranking
    4th
    Views
    3,734
    Comparisons
    1,588
    Reviews
    29
    Average Words per Review
    1,181
    Rating
    8.2
    2nd
    out of 3 in Social Login
    Views
    21
    Comparisons
    18
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Omada Identity Suite, Omada Identity Cloud
    Gigya Customer Identity Management
    Learn More
    Omada
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    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
    Top Industries
    REVIEWERS
    Government16%
    Retailer13%
    Financial Services Firm11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Manufacturing Company15%
    Computer Software Company13%
    University12%
    Retailer8%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise6%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise8%
    Large Enterprise77%
    Buyer's Guide
    Identity Management (IM)
    April 2024
    Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM). Updated: April 2024.
    770,292 professionals have used our research since 2012.

    Omada Identity is ranked 4th in Identity Management (IM) with 45 reviews while SAP Customer Data Cloud is ranked 2nd in Social Login. Omada Identity is rated 8.2, while SAP Customer Data Cloud is rated 8.0. The top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". Omada Identity is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, SAP Identity Management and One Identity Manager, whereas SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager.

    We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.