We performed a comparison between Azure Monitor and New Relic based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is praised for its lower cost, better integration with Microsoft technologies, and its ability to monitor cloud resources across multiple subscriptions. Although New Relic is easy to use and provides in-depth application information, it is criticized for its pricing structure and lack of network monitoring features. Azure Monitor also offers valuable resources for new users with customizable templates and best practices from Microsoft. Overall, Azure Monitor is regarded as a strong and dependable product that offers excellent value for its cost.
"Technical support is good and helpful...The initial setup is easy."
"Among the valuable features of this solution, Application Insights stands out as one of the most significant. It provides insights into application performance and helps identify issues and bottlenecks."
"The dashboard allows us to easily track various metrics and quickly understand the overall health of our system."
"I am monitoring all of my Azure Monitor and getting good reports. I can customize the reports to get the information I need. I am also getting emails about which AAS instances are down and everything in the system related to my services. It is easy to use, scalable, and user-friendly. Microsoft has Many guides and videos to help you understand how to create and use Azure Monitor."
"The solution is quite stable."
"It has good troubleshooting features."
"It's a Microsoft native tool, so it works well with other Microsoft technologies, which is predominantly what our customer end-user base is."
"I am impressed by the reporting on the average eight ports that we get from this solution."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"End-user Synthetics and monitoring are very good."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The process of implementation needs to be easier."
"It might not have all of the capabilities we will need."
"The solution should have cross-connection or cross-communication between tech partners."
"This solution could be improved with more out-of-the-box functionalities and artificial intelligence to complete event correlation."
"They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it. If they could simplify the user configuration, that would be good."
"The length of latency is terrible and needs to be improved."
"have used multiple products like Webex and PRTG. Some features could be added. Azure Monitor should add SMS and APIs. We have very limited access to Azure Monitor. I usually get alerts on my phone when they are integrated with Slack. I am not always available, but my team is. Sometimes, I am traveling and don't have access to my email, but I have Slack and other third-party projects that send me instant messages if a sensor goes down."
"There is room for improvement in stability."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"I would like an infrastructure network that provides real-time views, showing the issues."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"The solution is quite expensive."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The deployment process could be improved."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. Azure Monitor is rated 7.6, while New Relic is rated 8.6. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Azure Monitor is most compared with Datadog, Dynatrace, Prometheus, Sentry and Elastic Observability, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Azure Monitor vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
