HCL Digital Commerce vs Orckestra comparison

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HCLTech Logo
1,330 views|879 comparisons
80% willing to recommend
Orckestra Logo
74 views|55 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between HCL Digital Commerce and Orckestra based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms.
To learn more, read our detailed eCommerce Platforms Report (Updated: April 2024).
769,976 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Has all the modules needed for an order management solution.""It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable.""The most valuable solution is that it allows you to adapt it according to the customer's needs.""I haven't faced any issues with the product's stability."

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"Inventory, visibility, catalog management, and order orchestration are the most valuable features of the solution."

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Cons
"Lacks option to purchase individual modules.""The product catalog is an area that needs improvement.""Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it.""The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."

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"The issue with Orckestra stems from the fact that if I want some customization, then I need to work with Orckestra's team, which is a slow process."

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Pricing and Cost Advice
  • "For our companies and our users, the price is quite high."
  • "I believe that HCL Digital Commerce is one of the most expensive products on the market."
  • More HCL Digital Commerce Pricing and Cost Advice →

  • "The product is likely on the pricier side, though it is considered a budget platform compared to Salesforce."
  • More Orckestra Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Has all the modules needed for an order management solution.
    Top Answer:Licensing costs are quite high compared to other e-commerce platforms, probably because they also have B2B and B2C solutions which are very good and they also offer good tech support.
    Top Answer:Digital Commerce is like a monolithic solution in that you get everything when you purchase the license for this product. There's no option to select just one module. You might only need the order… more »
    Top Answer:Inventory, visibility, catalog management, and order orchestration are the most valuable features of the solution.
    Top Answer:The product is likely on the pricier side, though it is considered a budget platform compared to Salesforce. With Orckestra, you don't get all the benefits that a larger platform offers, making it… more »
    Top Answer:The issue with Orckestra stems from the fact that if I want some customization, then I need to work with Orckestra's team, which is a slow process. It is also pretty expensive to get minor tweaks done… more »
    Ranking
    6th
    out of 73 in eCommerce Platforms
    Views
    1,330
    Comparisons
    879
    Reviews
    1
    Average Words per Review
    575
    Rating
    9.0
    11th
    out of 73 in eCommerce Platforms
    Views
    74
    Comparisons
    55
    Reviews
    1
    Average Words per Review
    913
    Rating
    7.0
    Comparisons
    Also Known As
    IBM Digital Commerce, IBM WebSphere Commerce
    Learn More
    Overview
    IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.

    Our dynamic digital landscape has undergone rapid advancements over the last few years and our product was built to respond to, and grow with, this new omni-channel world. The solutions and services we offer our clients are the result of years of research and innovation. We pride ourselves on offering eye-opening and best-in-class technology combinations that will set the new global standard in optimization and customization.

    Sample Customers
    CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
    FGL Sports, Giant Eagle, Sports Experts, Mary Kay
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Educational Organization12%
    Retailer10%
    Manufacturing Company9%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    No Data Available
    Buyer's Guide
    eCommerce Platforms
    April 2024
    Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms. Updated: April 2024.
    769,976 professionals have used our research since 2012.

    HCL Digital Commerce is ranked 6th in eCommerce Platforms with 6 reviews while Orckestra is ranked 11th in eCommerce Platforms with 1 review. HCL Digital Commerce is rated 6.8, while Orckestra is rated 7.0. The top reviewer of HCL Digital Commerce writes " Needs improvement in the area of integration and should offer better adaptability to new environments". On the other hand, the top reviewer of Orckestra writes "Though good visibility is offered, the area of customization can be difficult to handle". HCL Digital Commerce is most compared with SAP Hybris Commerce, Salesforce Commerce Cloud, Adobe Commerce, Bigcommerce and Oracle ATG, whereas Orckestra is most compared with .

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.