Compare HeadSpin vs. New Relic APM
HeadSpin is ranked 8th in Mobile APM with 1 review while New Relic APM is ranked 3rd in Mobile APM with 16 reviews. HeadSpin is rated 8.0, while New Relic APM is rated 8.6. The top reviewer of HeadSpin writes "The first connected intelligence platform that is easy to use for testing mobile devices". On the other hand, the top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". HeadSpin is most compared with Perfecto Mobile, BrowserStack and Sauce Labs, whereas New Relic APM is most compared with Datadog, Dynatrace and Splunk.
Most Helpful Review | |
 Find out what your peers are saying about Dynatrace, AppDynamics, New Relic and others in Mobile APM. Updated: March 2020. 406,312 professionals have used our research since 2012. | |
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
The most valuable feature is that this is the first connected intelligence all-in-one platform. | The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters. As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things. They have baseline level alerting. We detect issues using dashboards that we built on New Relic. Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause. The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful. New Relic has helped us in terms of the optimizing our print and loading times. It is a software solution as a service, so I don't have to manage it on-premise. |
Cons | |
Support and pricing could be improved. | I would like to see the company implement the AI auto-baseline feature which Dynatrace has. I would like if it could have predictive analysis. Today, we only have the option to configure thresholds. I would like an infrastructure network that provides real-time views, showing the issues. Compared to their competitors, they are missing some features at the moment. The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka. I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues. I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics. The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts. |
Pricing and Cost Advice | |
It's not cheap, but there are a few different packages and different prices for enterprises with different product versions. | Pricing is better with New Relic APM than Dynatrace. The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools. The detection piece of it brings us a big return on investment. The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing. Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace. The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good. The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers. We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us. |
 Use our free recommendation engine to learn which Mobile APM solutions are best for your needs. 406,312 professionals have used our research since 2012. | |
Ranking  | |
Views 675 Comparisons 525 Reviews 0 Average Words per Review 0 Avg. Rating N/A | Views 16,269 Comparisons 12,185 Reviews 16 Average Words per Review 416 Avg. Rating 8.5 |
Top Comparisons | |
 Compared 42% of the time.  Compared 13% of the time.  Compared 13% of the time. |  Compared 23% of the time.  Compared 21% of the time.  Compared 14% of the time. |
Also Known As | |
| New Relic Mobile | |
Learn | |
| HeadSpin | New Relic |
Overview | |
HeadSpin is the world’s first Connected Intelligence Platform™ that provides Web, Mobile, IoT, and 5G solutions to unify testing, monitoring, and analytics across applications, devices, and networks. HeadSpin empowers development, QA, operations, and network teams to optimize connected experiences and ensure digital business success. | New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you. |
Offer | |
Learn more about HeadSpin | Learn more about New Relic APM |
Sample Customers | |
| Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra | Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits |
Top Industries | |
Software R&D Company64% Comms Service Provider10% Media Company8% Financial Services Firm6% | Financial Services Firm19% Media Company13% Software R&D Company11% Retailer6% Software R&D Company34% Comms Service Provider8% Financial Services Firm8% Media Company7% |
Company Size | |
No Data Available | Small Business38% Midsize Enterprise29% Large Enterprise32% Small Business21% Midsize Enterprise12% Large Enterprise67% |
Find out what your peers are saying about Dynatrace, AppDynamics, New Relic and others in Mobile APM. Updated: March 2020.
406,312 professionals have used our research since 2012.
See also HeadSpin Reviews, New Relic APM Reviews, and our list of Best Mobile APM Companies.
We monitor all Mobile APM reviews to prevent fraudulent reviews and keep review quality high. We do not post
reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference
with LinkedIn, and personal follow-up with the reviewer when necessary.