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Most Helpful Review
Find out what your peers are saying about HelpSystems Intermapper vs. Meraki Dashboard and other solutions. Updated: November 2020.
447,718 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's all today portal-based which is a good feature for us.""What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

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"The most valuable feature is their support, they get better every day.""It has improved my organization in the way that we've got a much better wireless coverage than we had before, and secondly, we have the visibility of all the users.""The feature I find most valuable is the single pane of glass where you can configure a monitor view, all from one dashboard. For example, on the wireless side, you can configure it under the configuration panel, and then view statistics like location analytics, user analytics, etc.""There is no need to swap the hardware at all the locations, and importing the APs into the Dashboard was a simple and quick process.""You don't have to be a network engineer to use it.""The ability of the product to perform with simplicity of deployment make it a valuable solution.""The most valuable feature is the single pane of glass that gives you multisite visibility.""It can analyze the traffic that it is picking up from what may be a rogue access point, and it is able to identify those and send relevant notifications."

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Cons
"It's a smaller solution so tools are not as advanced as you would find in a larger solution""They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

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"The pricing for this solution needs to be improved.""You can't really clone or replicate a device, that sort of feature would be useful. You can clone the site but you cannot clone the device.""Not a lot of training is available.""I am concerned about the fact that once your licensing expires the devices stop working and become a brick.""The MDM, however, is bad. We're using another MDM now because Meraki was so bad.""Third-party switches do not necessarily integrate easily with the system and this could be improved to allow for better adaptation.""The one issue that we have had is that the VPN tunnel would go down unless you worked out with the ISP that you would be using a static IP address on the WAN interface.""It would be helpful to have the ability to create a floor plan based on an existing PDF or JPEG, which is automatically converted into a usable network map."

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Pricing and Cost Advice
Information Not Available
"Licensing is around under 1000 pounds. The licensing is either one year, three years, five years or ten years and during the licensing, we can choose to renew it per year or per every three years. We've got a license for three years. It's about 160 or about 200 pounds each.""From a pricing perspective, they are still expensive.""The licensing fees are $180 USD, per AP, for three years.""It is said to be expensive.""The pricing for a small setup is only a few hundred dollars a year. The fee is subscription-based.""Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."

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Questions from the Community
Top Answer: It's all today portal-based which is a good feature for us.
Top Answer: There are a lot of expectations if you compare this product with other solutions like SolarWinds, for example. That is a very advanced tools, and it's not fair to set that expectation on the smaller… more »
Top Answer: The solution is a network representation of the entire L2 level network diagrams, and it also gives notification triggers as to how we want to monitor the network diagramming, which is one of the uses… more »
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Views
758
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Reviews
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Average Words per Review
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Avg. Rating
7.5
11th
Views
4,642
Comparisons
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Reviews
15
Average Words per Review
545
Avg. Rating
8.5
Popular Comparisons
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HelpSystems
Cisco
Overview

HelpSystems software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Monitor up to 500 devices free for 30 days by visiting https://www.helpsystems.com/cta/start-your-free-intermapper-trial. You can also get started with our free 10-device version: https://www.helpsystems.com/ct...

The dashboard that hosts all of the information around the Meraki product data.

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Learn more about HelpSystems Intermapper
Learn more about Meraki Dashboard
Sample Customers
Greater Media Detroit, University of British Columbia, Don's Farm SupplyCoop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Top Industries
No Data Available
REVIEWERS
Comms Service Provider25%
Retailer25%
Government13%
Healthcare Company13%
VISITORS READING REVIEWS
Comms Service Provider27%
Computer Software Company26%
Retailer6%
Media Company5%
Company Size
No Data Available
REVIEWERS
Small Business32%
Midsize Enterprise32%
Large Enterprise37%
Find out what your peers are saying about HelpSystems Intermapper vs. Meraki Dashboard and other solutions. Updated: November 2020.
447,718 professionals have used our research since 2012.
HelpSystems Intermapper is ranked 37th in Network Monitoring Software with 2 reviews while Meraki Dashboard is ranked 11th in Network Monitoring Software with 17 reviews. HelpSystems Intermapper is rated 7.6, while Meraki Dashboard is rated 8.6. The top reviewer of HelpSystems Intermapper writes "It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting". On the other hand, the top reviewer of Meraki Dashboard writes "Centralized dashboard management for all devices on your network that is easy-to-use". HelpSystems Intermapper is most compared with Zabbix, SolarWinds NPM, Nagios XI, PRTG Network Monitor and NetBrain, whereas Meraki Dashboard is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, Nagios XI and ThousandEyes. See our HelpSystems Intermapper vs. Meraki Dashboard report.

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