We performed a comparison between Fortra's Intermapper and NETSCOUT InfiniStreamNG based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"It's all today portal-based which is a good feature for us."
"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."
"The most valuable features are speed and cost."
"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"The most valuable feature is utilization."
"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."
"I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window."
"The Wi-Fi side needs improvement."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"The single pane of glass feed still needs work."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"There is a timeout feature that we have been asking for awhile."
"I would like to see an improved level of stitching between IPs."
"I'd like them to make the product more user-friendly."
"The NetFlow Collectors could handle more flows per minute."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
Earn 20 points
Fortra's Intermapper is ranked 77th in Network Monitoring Software while NETSCOUT InfiniStreamNG is ranked 63rd in Network Monitoring Software with 13 reviews. Fortra's Intermapper is rated 8.2, while NETSCOUT InfiniStreamNG is rated 8.4. The top reviewer of Fortra's Intermapper writes "It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting". On the other hand, the top reviewer of NETSCOUT InfiniStreamNG writes "Once you know how to use the product, it's easy and simple ". Fortra's Intermapper is most compared with Zabbix, whereas NETSCOUT InfiniStreamNG is most compared with NETSCOUT vSTREAM, NETSCOUT nGeniusONE and Cisco Secure Network Analytics.
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