Khoros Care brings together conversations across channels that matter to your customers — web chat, SMS, social, messaging, mobile, reviews, and peer-to-peer communities. Only Khoros Care lets you engage with a common interface and standard workflows to connect with customers and execute digital customer service personally and securely at scale. And only Khoros partners with you every step of the way to operationalize and prove the impact of your digital care in order to better partner with traditional customer care operations.
HootSuite is ranked 3rd in Social CRM while Khoros Care is ranked 7th in Social CRM. HootSuite is rated 0.0, while Khoros Care is rated 0.0. On the other hand, HootSuite is most compared with Sprinklr, Falcon.io, Sprout Social and Salesforce Marketing Cloud, whereas Khoros Care is most compared with Salesforce Marketing Cloud and Sprinklr.
We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.