We performed a comparison between Hornetsecurity Email Spam Filter and Malware Protection and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, ESET and others in Anti-Malware Tools."Makes my inbox cleaner and more secure. The infomail is now neatly out of my view and I dont see all the junk I use to see when using AppRiver or just Microsofts native spam filter. I see only the things I need to see, and spoofed messages have decreased 100% throughout the organization."
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"It's cut down on our amount of spam."
"SpamTitan has absolutely helped to improve our spam catch rate, as well as our false positive rate."
"I like SpamTitan's email sandboxing. It is very effective and blocks almost 99% of spam. It also has zero-day threat protection."
"It works as it should. It allows users to manage emails that they receive, meaning they can set up whitelists and blacklists."
"Among the features that led us to choose SpamTitan are the ability to lock down, the multiple layers of security they have built into it, the ability to scrub inbound and outbound, as well as higher-level SPF and DMARC capabilities that were not really built into our previous product."
"The solution keeps a copy of inbound and outbound messages for a period, which is a handy feature. It makes it easier to determine precisely what is happening with an email, where it came from, why it isn't routing correctly, why it is or isn't being flagged etc. If an end user forwards us a problematic email, the header information can be lost, making it harder to figure out what's happening."
"The standout features include the anti-phishing feature, which is particularly advantageous as far as our clients are concerned; it was a very welcome addition for many of them."
"The digest and the quarantine are the most valuable features. I can go into the quarantine and see everything that was quarantined. On an individual basis, you can easily whitelist an email or address coming in, if needed."
"If I had to pick my least favorite thing, I would say some of the tabs to control settings can get a little overwhelming. It can also be a little hard to read the font at certain times so possibly enlarging the details and text of the site a little to make it not so "fit" to the screen."
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"We would like to improve the number of quarantine reports received per day. At the moment, only one is received within 24 hours. So, there are a number of complaints that we get from customers who want to improve the reporting of the quarantined emails since they only get one copy per day. This means they may not receive other emails that have been received after they get the report. So, we would like SpamTitan to improve on the frequency of the quarantine report."
"Emails from companies we work with often get flagged, and I have to go in and release them. For example, I made a hotel reservation today from Marriott that got blocked. I'm sure hotels spam people, but I wish there was a way to know that the email was to confirm my reservation and for it to allow that through."
"Some of the menus on the dashboard could be easier to navigate. It takes a little while to find things."
"SpamTitan doesn't allow you to customize the time reports are sent. Sometimes our users would prefer that it come at a certain time, like 7:00 am so they can make sure they didn't miss anything from the day before. Currently, it can come in the middle of the day and probably depends on the server's restart or the setting change."
"SpamTitan doesn't quarantine when it blocks things based on the remote block list or greylisting. It just deletes the email. When I try to look at these blocked items, it tells me they're gone. RBL or greylisted items aren't saved, so you can check them. There may be a setting somewhere that I haven't seen."
"The support hours are tough for U.S.-based companies like ours, because they're in Europe. They did tell me that they're opening a support office in the U.S. There is, currently, some overlap in support, but it's difficult to get real-time support and, a lot of the time, I just need a quick answer."
"False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear."
"One of the areas that can be improved is the GUI. The product works well but finding things in the interface can sometimes be a bit difficult, just because it's so in-depth and covers a lot."
Earn 20 points
Hornetsecurity Email Spam Filter and Malware Protection is ranked 38th in Anti-Malware Tools while TitanHQ SpamTitan is ranked 4th in Anti-Malware Tools with 76 reviews. Hornetsecurity Email Spam Filter and Malware Protection is rated 10.0, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Hornetsecurity Email Spam Filter and Malware Protection writes "Has significantly secured our day to day operations and our emails internally and externally to our clients". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Hornetsecurity Email Spam Filter and Malware Protection is most compared with CrowdStrike Falcon, WatchGuard Gateway AntiVirus, Microsoft Exchange Online Protection (EOP), Bitdefender Security for AWS and Microsoft Defender for Endpoint, whereas TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Abnormal Security.
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