Abnormal Security vs TitanHQ SpamTitan comparison

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Microsoft Logo
12,858 views|10,247 comparisons
97% willing to recommend
Abnormal Security Logo
2,243 views|1,609 comparisons
100% willing to recommend
TitanHQ Logo
4,879 views|1,137 comparisons
98% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Mar 16, 2024

TitanHQ SpamTitan offers powerful spam filtering capabilities and seamless integration with Office 365, but users have noted room for improvement in user interface. In contrast, Abnormal Security stands out for its behavioral AI engine and advanced threat detection technology, but users have emphasized the need for better integration options and reporting features. Overall, both products provide robust email security solutions with varying strengths and weaknesses.

  • Features: TitanHQ SpamTitan offers customizable controls for managing quarantine and whitelists, robust reporting tools for tracking email activity, and low false positive rates. In contrast, Abnormal Security stands out for its behavioral AI engine and advanced email threat protection, including credential phishing, BEC, supply chain fraud, and more. The behavioral AI engine used to analyze email activity and identify anomalies that deviate from normal user behavior.
  • Pricing and ROI: TitanHQ SpamTitan and Abnormal Security have been praised for their minimal setup costs and flexible licensing structure. Also, in terms of ROI, both solutions show a strong ROI with improved email security and reduced threats.
  • Room for Improvement: TitanHQ SpamTitan could benefit from improved reporting features, and a better integration with other security solutions. Abnormal Security's email analysis should better integrate with the email clients to prevent malicious emails from reaching third-party systems before being blocked.
  • Deployment and customer support: The feedback on implementation time varied. While some users experienced significant deployment time, others found it quicker. TitanHQ SpamTitan excels in customer service with quick response times and knowledgeable staff. Abnormal Security also offers efficient and attentive support.

The summary above is based on 80 interviews we conducted recently with TitanHQ SpamTitan and Abnormal Security users. To access the review's full transcripts, download our report.

To learn more, read our detailed Abnormal Security vs. TitanHQ SpamTitan Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use.""It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have.""The basic features are okay and I'm satisfied with the Defender.""Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links.""The product is not resource-intensive.""The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance.""The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple.""Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."

More Microsoft Defender for Office 365 Pros →

"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour.""What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats.""Their ability to take things out of the mailbox and catch things much faster than users is excellent.""The features that appeal to me most are the combination of auto-remediation and Detection 360.""Ease of use is undoubtedly one of the most valuable features of Abnormal Security.""It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them.""Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second.""I have never encountered any stability issues with Abnormal."

More Abnormal Security Pros →

"Their superior service comes at a very cost-effective price. This is the biggest part that really allows us to remain competitive. Their pricing for us has just been great. They have helped us to be where we need to be. They really do partner with us in that way so we can get more business. They provide the right pricing, which lets us remain competitive.""The discovery work to resolve [issues] has gotten so much easier because we can see what's going on right at the edge of our incoming and our outgoing mail. A regular tech support dude can log in... and get a very practical view of what is going on...""The key differentiators of the product for an MSP are its ease of use and effectiveness. It generates reports and makes things easy for IT to manage. It's a set-it-and-forget-it type of solution.""It is way more than just spam filtering. The reason I bought it was not just to control our spam, but to stop the evil guys from sending us phishing or all sorts of harmful emails. I can see the daily or weekly reports of how many of those types of things that it stops for me.""Every client that uses it experiences a productivity boost. If somebody has to filter through 150 or 200 emails a day to find the 30 good ones, that's inefficient. If they're using SpamTitan it's making them more efficient because they don't have to go through all the junk.""Overall, the intuitiveness of this product is pretty good.""It's catching things that might otherwise have gotten through in the past. That was when we were working with a site that didn't put emails through two antiviruses before they got to our system.""I've been pretty pleased with technical support. They're pretty responsive. They answer quickly. They come up with solutions really quickly as well."

More TitanHQ SpamTitan Pros →

Cons
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added.""One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication.""The custom alerts have to improve a lot.""We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email.""There is room for improvement in terms of reporting.""The company should focus on adding threats that the solution is currently unable to detect.""The phishing and spam filters could use some improvement.""In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."

More Microsoft Defender for Office 365 Cons →

"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails.""The biggest pain point for us is the lack of support for on-premise email systems.""One feature I'd love to see is outbound scanning.""I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con.""I would like to have the ability to customize the auto-remediation feature.""There could be room for improvement in enhancing integration with other cybersecurity tools.""When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more.""The pricing for academic institutions and student mailboxes is challenging."

More Abnormal Security Cons →

"Specifying your own filtering rules can be somewhat tricky. You can leave it alone or add your own filter rules using regular expressions. It would be nice to get a little more help configuring the regular expressions. That is quite complicated, and it's something I struggled with.""The overall GUI is utilitarian. It has a spreadsheet feel versus a nice software that is guided. I am sure they're going to improve it over time. It could look a little prettier. It needs some lipstick. They should get rid of unfamiliar words like ham and spam, helping the user to better understand what they are clicking through.""There are some minor technical aspects of the portals and management interface that could be improved, but there's nothing that prevents us from doing the job. BitDefender and similar products allow you to dive deeply into all the customers from a single console. Currently, I can only see our company on the console and not any of the customers. I have to log in somewhere else to see the customers, so that multi-tenancy is something I would like to see.""SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things.""The user interface of SpamTitan is fair, at best. They're coming out with a new one. The current one is a bit hard to navigate, and that was the biggest part of what made it a steep learning curve. It took three to six months to learn how to find stuff in there.""They can increase some of the reporting around user logins. In order for us to make that determination, we have to pull down reports. They could make it a bit easier.""The interface looks a little dated and could be modernized.""I wish there would be less false positives."

More TitanHQ SpamTitan Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The license is based on the user count, so the number of users that have an email address in the organization."
  • "Overall, we'd certainly prefer lower pricing, but Abnormal Security doesn't seem unreasonable compared to similar offerings in the market."
  • "The pricing appears fair, and they demonstrate a genuine willingness to work with us on it."
  • "Abnormal Security, on the other hand, provides the same level of functionality for just over $60,000 – that's half the price!"
  • More Abnormal Security Pricing and Cost Advice →

  • "The price of this solution is low. When you do purchase everything is included in the licensing cost."
  • "We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
  • "The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
  • "Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
  • "The price is good by today's standards. You actually get what you pay for."
  • "The price was great compared to other solutions that we looked at the time."
  • "Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
  • "It is very good. We actually ended up saving money from our previous solution."
  • More TitanHQ SpamTitan Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:The features that appeal to me most are the combination of auto-remediation and Detection 360.
    Top Answer:The pricing appears fair, and they demonstrate a genuine willingness to work with us on it. The media and entertainment… more »
    Top Answer:One feature I'd love to see is outbound scanning. Currently, the system detects malicious outbound messages originating… more »
    Top Answer:The product's cost is average. It depends on the number of users.
    Top Answer:The product's GUI, dashboard, and speed could be better.
    Comparisons
    Also Known As
    MS Defender for Office 365
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Abnormal Security is a cloud-based email security platform designed to protect organizations from advanced targeted attacks, such as phishing and business email compromise (BEC), and account takeovers. Their approach is centered on using artificial intelligence (AI) and behavioral data science to detect anomalies in email activity.

    Abnormal Security is specializes in protecting email communications, detecting and preventing threats, filtering out spam and phishing emails, and blocking malicious attachments. Users rely on Abnormal Security to enhance their email security, identify and stop sophisticated attacks, safeguard sensitive information, and improve overall cybersecurity measures.

    Abnormal Security targets sophisticated attacks that traditional email security measures might miss. Their system analyzes various data points to build an understanding of email behavior within your organization. This includes emails themselves, sender and recipient information, and even business context. By understanding these patterns, they can identify anomalies that might indicate a malicious attempt. Their solution is designed for the cloud, offering quick deployment and minimal configuration. This eliminates the need for complex setup processes often associated with security software.

    Abnormal Security customers appreciate the ease of use in setting up and managing the platform, along with its ability to accurately filter out suspicious emails and prevent potential cyber threats. Abnormal Security has been praised for streamlining processes, boosting productivity, improving communication within teams, providing valuable analytics for informed decision-making, and driving success in various projects. Experience the robust security measures and benefits of Abnormal Security to safeguard your sensitive information and maintain a secure email environment.

    TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.

    TitanHQ SpamTitan Key Features:

    TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:

    • Protection: TitanHQ SpamTitan works seamlessly to improve users' Office 365 security against malicious malware by using a next-generation intuitive in-depth defense approach. SpamTitan will also scan all inbound emails with robust anti-virus protection to intercept spear phishing and whaling.
    • Sandboxing: SpamTitan provides users with behavior analysis and machine learning to improve security teams' ability to safely stop suspicious files from reaching users' email inboxes.
    • Email blocking: SpamTitan is able to effectively block 99.99% of malware, spam, ransomware, and viruses. Users have the option to use blacklist or whitelist protocols, recipient verifications, outbound scanning, and additional advanced intuitive reporting to ensure email processes are secure at all times.
    • Zero Day protection: SpamTitan uses AI-driven intuitive global technology to accurately predict and anticipate potential risks or threats, continually delivering a secure solution for business email systems. The solution also provides robust data leak prevention protocols to negate any internal organizational data loss.

    Reviews from Real Users

    The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics

    “I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.

    “Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
    De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
    Top Industries
    REVIEWERS
    Computer Software Company16%
    Manufacturing Company16%
    Comms Service Provider13%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Hospitality Company13%
    Consumer Goods Company13%
    Media Company13%
    Manufacturing Company13%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Manufacturing Company23%
    Construction Company9%
    Healthcare Company6%
    Computer Software Company6%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Construction Company10%
    Manufacturing Company9%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Midsize Enterprise25%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise24%
    Large Enterprise55%
    REVIEWERS
    Small Business71%
    Midsize Enterprise17%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise21%
    Large Enterprise36%
    Buyer's Guide
    Abnormal Security vs. TitanHQ SpamTitan
    March 2024
    Find out what your peers are saying about Abnormal Security vs. TitanHQ SpamTitan and other solutions. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    Abnormal Security is ranked 9th in Email Security with 8 reviews while TitanHQ SpamTitan is ranked 3rd in Email Security with 76 reviews. Abnormal Security is rated 9.6, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Abnormal Security is most compared with Mimecast Email Security, Egress Intelligent Email Security, Cloudflare Area 1 Email Security, Cisco Secure Email and Avanan, whereas TitanHQ SpamTitan is most compared with Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email and Proofpoint Email Protection. See our Abnormal Security vs. TitanHQ SpamTitan report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.