We performed a comparison between Huntress and Intercept X Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product detects and blocks threats and is more proactive than firewalls."
"Fortinet is very user-friendly for customers."
"The setup is pretty simple."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"The Managed Detection and Response service provided by Intercept X Endpoint is highly valuable. With a team of 600-700 individuals monitoring systems, they swiftly respond to attacks, either informing us to isolate or directly removing threats. This full MDR service is especially recommended for sectors like finance, where data security is critical. The deep learning technology within Intercept X Endpoint enhances our security posture by analyzing behaviors and algorithms to differentiate between legitimate users and threats, effectively preventing attacks on our network infrastructure."
"The most valuable feature of the solution is that it is less hash-based than competitors."
"The security on offer is pretty good. We are happy with it."
"What I have found the most valuable about Sophos Intercept X is the ease of use with management administration and the solution's ability to stop exploits and ransomware."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer."
"The thing that I like about it is the synchronized security. You can tie endpoint protection and firewalls and a whole range of other services and products. You can get your servers taken in under this."
"The stability on offer is fine."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"ZTNA can improve latency."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Detections could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The support needs improvement."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"In the next release, I'd like to see more intuitive dashboards."
"Some of Huntress' reporting could be improved."
"I would like the API to be a little better. They are getting there."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm."
"The EDR could be improved, and perhaps the User Interface."
"The initial setup was not very user-friendly."
"It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person."
"We tried to set up Sophos Zero Trust within my Sophos central cloud. It only works with Microsoft and I use Google. I'd like to see Google added."
"The customer service and support could be improved in regards to response time. It could be faster."
"I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it."
"The deployment part needs to be improved."
"The product defends very well on its own but could possibly use enhancement in giving users more controls."
Huntress is ranked 13th in Endpoint Protection Platform (EPP) with 12 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. Huntress is rated 9.4, while Intercept X Endpoint is rated 8.4. The top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". Huntress is most compared with SentinelOne Vigilance, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response and Bitdefender MDR, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security. See our Huntress vs. Intercept X Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Endpoint Detection and Response (EDR) vendors, and best Managed Detection and Response (MDR) vendors.
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