We performed a comparison between IBM Rational Quality Manager and OpenText ALM / Quality Center based on real PeerSpot user reviews.
Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The one feature that has not allowed us to switch to any other solution is the integration with functional testing."
"RQM's best features are integration with test automation and performance testing."
"RQM is something that we use everyday, so it has to be up and running, otherwise we would lose everything."
"It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability."
"It's very reliable as a solution."
"Integration with the other professional tools is a very strong advantage, so that we can have a traceability between the requirements and defects in Rational Team Concert. That's the most important aspect."
"Latest features include versioning of testings which can be great when used for multiple releases of a product."
"The most valuable feature is the RFT because it allows us to automate manual test cases."
"Templates: Allows us to standardize fields, workflows throughout hundreds of HPE ALM projects."
"The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs."
"Reporting was the main thing because, at my level, I was looking for a picture of exactly what the coverage was, which areas were tested, and where the gaps were. The reporting also allowed me to see test planning and test cases across the landscape."
"Having used the tool before, I like the use of parameters, being able to do exports and reports of the data for monitoring of executions, and the defect management as well. I feel satisfaction in that area."
"This solution is open and very easy to integrate. The interface is good too."
"The most valuable Quality Center feature, I find, is the solution's integration with some of our automation tools. For us, the ability to capture and record and the ease of use from a user perspective, are all key."
"The tools could be useful if we were utilizing them more effectively"
"What's most valuable in Micro Focus ALM Quality Center is that it's useful for these activities: test designing, test planning, and test execution."
"Mainly Quality Assurance and DevOps, but of course the whole company and management areas with more knowledge of quality and client success approach."
"I think it's fine from a performance perspective but usability is something that needs improvement."
"Currently, the user interface needs to be more user-friendly."
"Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed."
"Adding support for uploading a collection of test cases would be a helpful addition."
"RQM could be improved by adding a feature that allows test requirements to be selected when creating a task plan."
"It would be helpful if we could assign a hierarchy to a group of test cases."
"While RQM allows for running tests and viewing results, it could be further enhanced in terms of performance and speed."
"The Agile methodology is now being used across all the organizations, but in this solution, we don't have a dashboard like Jira. In Jira, you can move your product backlogs from one space to another and see the progress, that is, whether a backlog is in the development stage or testing stage. Micro Focus ALM Quality Center does not have this feature. It is typically very straightforward. You just execute the test cases from it, and you just make them pass, fail, or whatever. They can also improve its integration with Jira. The browser support needs to be improved in this because it supports only Internet Explorer as of now. It does not have support for Firefox, Chrome, Safari, or any other browser. There are also some performance issues in it. Let's say that you are doing the testing, and you found something and are logging the defect. When you try to attach several or multiple screenshots with the defect, it slows down, which is a very common problem people face. I would like them to include a functionality where I am able to see the reports across all the projects. When you have multiple projects, being a manager, I would like to see the reports across all the projects. Currently, there is no single sign-on through which we can get all the information at one place. You need to log into it project-wise. If you have ten projects, you can't view the information in one dashboard."
"It needs Pure-FTPd WebUI and single sign-on."
"Quality Center's UI is outdated, and it's a little bit slow on the login part and different parts of the application. That's why we're switching solutions. I believe most companies are switching to Octane or something else. Micro Focus should enhance the interface and reports."
"ALM Quality Center could be improved with more techniques to manage Agile processes."
"We are looking for more automation capabilities."
"Only Internet Explorer is supported. That is a big problem. They don't support Chrome and Firefox and so on."
"ALM uses a waterfall approach. We have some hybrid approaches in the company and need a more agile approach."
"We cannot rearrange the Grid in the Test Lab. It is in alphabetical order right now. But sometimes a user will want to see, for example, the X column next to the B column. If they came out with that it would be useful for us. They are working on that, as we have raised that request with Micro Focus."
More OpenText ALM / Quality Center Pricing and Cost Advice →
IBM Rational Quality Manager is ranked 7th in Test Management Tools with 11 reviews while OpenText ALM / Quality Center is ranked 1st in Test Management Tools with 197 reviews. IBM Rational Quality Manager is rated 7.6, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of IBM Rational Quality Manager writes "Scalable and Stable solution with good integration function and support team". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". IBM Rational Quality Manager is most compared with TestRail, Zephyr Enterprise and Tricentis qTest, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and Jama Connect. See our IBM Rational Quality Manager vs. OpenText ALM / Quality Center report.
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