Compare IBM Tivoli Business Service Manager vs. Zenoss Service Dynamics

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Most Helpful Review
Use IBM Tivoli Business Service Manager? Share your opinion.
Faycal Noushi
A flexible centralizing monitoring solution suitable for hybrid environments
Our primary use case for this solution is flexible centralized monitoring.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature of this solution is the efficiency.

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They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper.The most valuable feature is the flexible discovery mechanism.The custom built integration is one of the most valuable features because you can see all the especially critical items.

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Cons
This application should be made easier to use because it usually needs training and it is not easy to operate.

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There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complexThe inclusion of a feature to show a graphical view of the network would be a helpful improvement.There was a problem with Zenoss and storage monitoring.

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Pricing and Cost Advice
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It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way.

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431,670 professionals have used our research since 2012.
Ranking
10th
out of 20 in Event Monitoring
Views
278
Comparisons
150
Reviews
1
Average Words per Review
203
Avg. Rating
8.0
3rd
out of 20 in Event Monitoring
Views
3,558
Comparisons
2,743
Reviews
3
Average Words per Review
559
Avg. Rating
9.0
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Also Known As
Tivoli Business Service Manager, BSM
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IBM
Zenoss
Overview
IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

Offer
Learn more about IBM Tivoli Business Service Manager
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Sample Customers
SSGC2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company52%
Comms Service Provider9%
Media Company9%
Construction Company6%
Download Free Report
Find out what your peers are saying about Microsoft, BMC, Zenoss and others in Event Monitoring. Updated: July 2020.
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431,670 professionals have used our research since 2012.
IBM Tivoli Business Service Manager is ranked 10th in Event Monitoring with 1 review while Zenoss Service Dynamics is ranked 3rd in Event Monitoring with 3 reviews. IBM Tivoli Business Service Manager is rated 8.0, while Zenoss Service Dynamics is rated 9.0. The top reviewer of IBM Tivoli Business Service Manager writes "Good technical support, and efficient for working with business data". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Agentless monitoring means it uses the available, standard protocols, like TCP, UDP, WMI, and WinRM". IBM Tivoli Business Service Manager is most compared with CA OPS MVS Event Management and Automation and SCOM, whereas Zenoss Service Dynamics is most compared with Zabbix, ScienceLogic, Dynatrace, Splunk and PRTG Network Monitor.

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