Compare IBM Tivoli Business Service Manager vs. Zenoss Service Dynamics

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Most Helpful Review
Find out what your peers are saying about Microsoft, BMC, ScienceLogic and others in Event Monitoring. Updated: June 2021.
511,773 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature of this solution is the efficiency."

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"The most valuable feature is the flexible discovery mechanism.""They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper.""The product offers good documentation that helps with initial training."

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Cons
"This application should be made easier to use because it usually needs training and it is not easy to operate."

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"The inclusion of a feature to show a graphical view of the network would be a helpful improvement.""There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex""It would be ideal if the product offered sound alerts."

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Pricing and Cost Advice
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"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Top Answer: In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and… more »
Top Answer: The product offers good documentation that helps with initial training.
Top Answer: The product offers both a community and enterprise-level version. I've deployed both.
Ranking
10th
out of 19 in Event Monitoring
Views
298
Comparisons
161
Reviews
1
Average Words per Review
203
Rating
8.0
4th
out of 19 in Event Monitoring
Views
3,111
Comparisons
2,443
Reviews
4
Average Words per Review
669
Rating
9.3
Popular Comparisons
Also Known As
Tivoli Business Service Manager, BSM
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Overview
IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

Offer
Learn more about IBM Tivoli Business Service Manager
Learn more about Zenoss Service Dynamics
Sample Customers
SSGC
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider22%
Insurance Company12%
Government6%
VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider16%
Media Company5%
Healthcare Company5%
Find out what your peers are saying about Microsoft, BMC, ScienceLogic and others in Event Monitoring. Updated: June 2021.
511,773 professionals have used our research since 2012.

IBM Tivoli Business Service Manager is ranked 10th in Event Monitoring with 1 review while Zenoss Service Dynamics is ranked 4th in Event Monitoring with 3 reviews. IBM Tivoli Business Service Manager is rated 8.0, while Zenoss Service Dynamics is rated 9.4. The top reviewer of IBM Tivoli Business Service Manager writes "Good technical support, and efficient for working with business data". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Good user experience with an easy initial setup and good documentation". IBM Tivoli Business Service Manager is most compared with CA OPS MVS Event Management and Automation, SCOM and IBM Tivoli NetCool OMNIbus, whereas Zenoss Service Dynamics is most compared with Zabbix, SCOM, Splunk, SolarWinds NPM and Dynatrace.

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