We performed a comparison between CyberArk Identity and Keeper based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"CyberArk Identity is a mature product."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"Keeper was user-friendly."
"The chat support is quick. I have never encountered any problems. On the contrary, they have been very helpful and kind."
"It has a secure password generator that incorporates random creation tools and good security practices, which allows for an easy, quick, organized update and sharing with a work team."
"A useful solution for storing encryption keys, programming and developing a SaaS platform."
"I like Keeper's mobility and its accessibility."
"Keeper Bridge."
"The generator of complex passwords keeps me safe from being hacked."
"Keeper has strong security features."
"More integrations would be better."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"We would like to see an improvement in the ability to manage mobile devices."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"The solution could be easier to use and I found it to be very complex involving many steps."
"The technical support has no experience."
"The user experience and the mobile app could be improved."
"Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities."
"The stability of the solution can be improved."
"I would add a category for personal documents or photos of ID cards."
"The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside."
"Maybe a sort of category organizer to help with organizing passwords for different things, such as banking, medical, shopping, and school."
"I would like to see a way to store files and photos in the next update. If it already does this, I have yet to explore it."
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while Keeper is ranked 11th in Enterprise Password Managers with 32 reviews. CyberArk Identity is rated 8.2, while Keeper is rated 9.2. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Keeper writes "It's an inexpensive, scalable solution that has improved our security". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas Keeper is most compared with HashiCorp Vault, CyberArk Privileged Access Manager, Azure Key Vault, LastPass and Delinea Secret Server. See our CyberArk Identity vs. Keeper report.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
