We performed a comparison between Masergy Cloud Contact Center and NICE CXone based on real PeerSpot user reviews.
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms.Masergy Cloud Contact Center is ranked 28th in Contact Center Platforms while NICE CXone is ranked 4th in Workforce Engagement Management. Masergy Cloud Contact Center is rated 0.0, while NICE CXone is rated 8.2. On the other hand, the top reviewer of NICE CXone writes "Enables us to have full visualization on all metrics and to manage and staff our center as necessary". Masergy Cloud Contact Center is most compared with , whereas NICE CXone is most compared with Nuance IVR, Genesys Cloud CX, Sprinklr, Cisco Webex Contact Center and ServiceNow.
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