We performed a comparison between Infor CloudSuite Industrial and Microsoft Dynamics 365 Business Central based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"It is a scalable solution."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The product's most valuable feature is production planning. It is one of the core features."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
"Microsoft Dynamic 365 has everything we need, like Teams, Outlook, Excel, etc. I do a lot of data visualization, so I work a lot with Power BI. I bring in tables from Oracle and use Power Bi to manipulate and visualize the data. I handle all the stats and track everything that goes in and out of the company. We use all the modules, but I work primarily with Power BI, Word, Excel, PowerPoint, and Teams. They are all equally important and work together."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"The solution can scale."
"The product is customizable so we can tune it according to our requirements."
"The solution's integrations and interface are very good."
"Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities."
"It is easy to use, and it works very well for small-scale companies."
"Pricing is always an area where there is room for improvement."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The platform's distribution features need enhancement."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"The solution's support service could be better."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
"The solution must provide more AI features."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"The configuration packages can be somewhat tiresome at times, and they can be slow when loading data."
"Customization and costs could be improved."
"I am hoping there is more integration with other platforms, more features, and customization in the next release."
"The solution's event management can be improved."
"In Thailand, the support here could be better. The process to get an answer is too long."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Infor CloudSuite Industrial is ranked 15th in ERP with 10 reviews while Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews. Infor CloudSuite Industrial is rated 8.0, while Microsoft Dynamics 365 Business Central is rated 8.2. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". Infor CloudSuite Industrial is most compared with Infor LN, Infor M3, Epicor ERP, SAP Business One and Infor Distribution SX.e, whereas Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and Oracle E-Business Suite. See our Infor CloudSuite Industrial vs. Microsoft Dynamics 365 Business Central report.
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