We performed a comparison between Epicor ERP and Infor CloudSuite Industrial based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to deploy a generic implementation without advanced customization."
"The product enables users to customize their dashboards and reports."
"Real-time results make for faster decision making."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Epicor ERP is an easy-to-use solution."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Dashboards and Business Activity Query are very useful."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"It is a scalable solution."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The product's most valuable feature is production planning. It is one of the core features."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"A number of bugs in 9.05 were only fixed in 10."
"I would like to see a better reporting tool."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"There are some glitches in Epicor ERP."
"The tool should provide a better user interface."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"Right now, it doesn't really have a good cloud story."
"The platform's distribution features need enhancement."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The solution's support service could be better."
"Pricing is always an area where there is room for improvement."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
Epicor ERP is ranked 17th in ERP with 12 reviews while Infor CloudSuite Industrial is ranked 15th in ERP with 10 reviews. Epicor ERP is rated 7.8, while Infor CloudSuite Industrial is rated 8.0. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and SAP ERP, whereas Infor CloudSuite Industrial is most compared with Infor LN, Infor M3, Microsoft Dynamics 365 Business Central, SAP Business One and Infor Distribution SX.e. See our Epicor ERP vs. Infor CloudSuite Industrial report.
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