We performed a comparison between IQVIA Orchestrated Customer Engagement and Zoho CRM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."I've found the customer 360 degree view to be valuable."
"I like the solution's reminder feature which is helpful for big projects. There are many tasks that run at the same time. The reminder feature makes things easy for me since I use Zoho's mobile version as well."
"For the most part, the solution is stable."
"Zoho CRM's best feature is its reporting."
"The platform has a valuable lead qualification feature."
"Zoho CRM is easy to use and easy to understand."
"Zoho CRM is very simple and easy to use."
"I am impressed with the product's information on customers."
"What I like best about Zoho CRM is the web form feature. I find Zoho CRM forms excellent."
"Because Salesforce is a cloud solution, sometimes we have issues with speed. We experience a lot of delays."
"Adding a new contract to the solution is quite complicated."
"There are two things I would like to see from Zoho CRM. The first would be to include a calling feature that is connected to our call center. Second, I would like financial targeting and how to measure targeting for the sales agent to be connected better with bookings."
"In Creator, you can do calculations and change another field immediately after you enter any value. If you add the quantity or price in any field, you can immediately change the total in Creator. The same functionality is not directly available in CRM because it is prebuilt."
"The integration should be more user-friendly."
"The support is not quite good."
"I would like to see better integration with Zoho Creator."
"The solution's feature for forecast has limitations."
"The customization options for roles in Zoho CRM are currently limited."
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IQVIA Orchestrated Customer Engagement is ranked 26th in CRM with 1 review while Zoho CRM is ranked 6th in CRM with 47 reviews. IQVIA Orchestrated Customer Engagement is rated 7.0, while Zoho CRM is rated 8.0. The top reviewer of IQVIA Orchestrated Customer Engagement writes "Has 360 degree customer view but needs to improve workflow". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". IQVIA Orchestrated Customer Engagement is most compared with Salesforce Sales Cloud, HubSpot CRM and SAP CRM, whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24 and Microsoft Dynamics CRM.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
