We performed a comparison between HubSpot CRM and IQVIA Orchestrated Customer Engagement based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Very scalable CRM platform with multiple functions, e.g. marketing, ticketing, and service."
"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."
"The permission system is great, so you can really decide who gets what permissions."
"The solution is easy to use for anyone, integrates well with email, has simple node management, and has good tracking lead features."
"It's highly reliable, and the flexibility it offers is noteworthy."
"Stability-wise, I rate the solution a ten out of ten."
"HubSpot CRM helps our company to organize and track a high number of leads easily."
"The solution's greatest value lies in its online capability in terms of web content creation."
"I've found the customer 360 degree view to be valuable."
"An area to be improved in HubSpot CRM is its customization capabilities."
"We wanted to discover a list of clients that spend an average amount with us, and we just don't have that answer at this time. There just aren't enough answers being provided for the questions we have, and that's a real downside."
"HubSpot CRM is easy to use compared to others solutions and anyone can use it. However, for enterprise companies, I would recommend Salesforce because it has established partners, can be more reliable, has more features, and has a more powerful integration with ERP modules which is important for enterprise companies. For multi-locations and multinational companies, Salesforce is one of the best."
"The only thing that was tough was that the functionality was very dependent on the licensing level. So there were many things I wanted to do, but then I'd have to add on different licenses or purchase different add-ons."
"We had a problem with the tool’s stability once."
"The initial setup could be faster as it currently takes a lot of time."
"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."
"Certain stability issues could be automatically addressed through automation measures that would ensure absolute stability."
"Because Salesforce is a cloud solution, sometimes we have issues with speed. We experience a lot of delays."
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HubSpot CRM is ranked 9th in CRM with 35 reviews while IQVIA Orchestrated Customer Engagement is ranked 26th in CRM with 1 review. HubSpot CRM is rated 8.2, while IQVIA Orchestrated Customer Engagement is rated 7.0. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of IQVIA Orchestrated Customer Engagement writes "Has 360 degree customer view but needs to improve workflow". HubSpot CRM is most compared with Attio, Odoo, Bitrix24 and Acumatica, whereas IQVIA Orchestrated Customer Engagement is most compared with Salesforce Sales Cloud, SAP CRM and Zoho CRM.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
