We performed a comparison between Oracle Fusion Service and Verint Open CCaaS based on real PeerSpot user reviews.
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Oracle Fusion Service is ranked 8th in CRM with 29 reviews while Verint Open CCaaS is ranked 6th in Workforce Engagement Management. Oracle Fusion Service is rated 8.6, while Verint Open CCaaS is rated 0.0. The top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". On the other hand, Oracle Fusion Service is most compared with QuickBase, Siebel CRM, Oracle CX Sales, Salesforce Sales Cloud and Microsoft Dynamics CRM, whereas Verint Open CCaaS is most compared with Genesys Cloud CX, Aspect Workforce Optimization, Calabrio ONE, NICE Workforce Optimization and Avaya Workforce Engagement.
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