We performed a comparison between LogicMonitor and SolarWinds Network Device Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."
"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."
"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."
"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."
"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."
"The alerting would be number one in my book. The thresholds for getting alerts for different criteria are pretty well-thought-out. We don't get many false positives or negatives on the alerting side. If we do get an email alert or some similar alert, we know that it is something that has to be looked at."
"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."
"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."
"The alerts we are getting when we start losing connection access have been helpful."
"The most valuable features of SolarWinds Network Device Monitor are the reports. We are configuring the reports, and the first reports are only about the devices. We are configuring the thresholds in order to monitor all the devices."
"The product is useful for switches and IP phones."
"The solution and its interface are elaborate and fully integrate all monitored items for easy analysis and troubleshooting."
"The most valuable feature of SolarWinds Network Device Monitor is it can alert you when a device is not working."
"Link monitoring is the most valuable feature of this solution."
"The initial setup is straightforward."
"In terms of general network monitoring features, I find SolarWinds Network Device Monitor very flexible and comfortable to use. The software itself is extremely useful when it comes to monitoring how our data moves between different networks and environments."
"The Wi-Fi side needs improvement."
"There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem."
"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."
"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."
"Role-based permissions could be better and updating modules could be smoother."
"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."
"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."
"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."
"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."
"Although I haven't explored all of the features available, I wouldn't mind if the software were made to be a bit more customizable."
"The security could always be improved."
"If everything were in the package so that everything was ready to go out of the box, that would be ideal."
"SolarWinds Network Device Monitor lacks the granularity of other monitoring tools like LiveNX."
"SolarWinds Network Device Monitor could improve the features. We don't have the complete model for the database, and the monitoring for the database is up and down. We expect that we could monitor the blocking items on the database but we don't have that feature."
"SolarWinds Network Device Monitor could improve by being more user-friendly. The network has so many features which make it difficult to find how to configure how to use it. It is not simple to customize."
"The reporting feature needs improvement because we are unable to configure reports that were included during initial implementation."
"The security needs improvement, which is why we are moving away from Solar Winds. We have security concerns."
More SolarWinds Network Device Monitor Pricing and Cost Advice →
LogicMonitor is ranked 16th in Network Monitoring Software with 25 reviews while SolarWinds Network Device Monitor is ranked 43rd in Network Monitoring Software with 16 reviews. LogicMonitor is rated 9.0, while SolarWinds Network Device Monitor is rated 7.8. The top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". On the other hand, the top reviewer of SolarWinds Network Device Monitor writes "An elaborate solution that fully integrates for easy monitoring and troubleshooting". LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Zabbix, OpsRamp and SCOM, whereas SolarWinds Network Device Monitor is most compared with FortiMonitor, IBM SevOne Network Performance Management (NPM), ThousandEyes, Auvik Network Management (ANM) and ScienceLogic. See our LogicMonitor vs. SolarWinds Network Device Monitor report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.