LogicMonitor vs. SolarWinds NPM

LogicMonitor is ranked 19th in Network Monitoring Software with 5 reviews vs SolarWinds NPM which is ranked 1st in Network Monitoring Software with 19 reviews. The top reviewer of LogicMonitor writes "The real strength of this product for me is the infrastructure device support". The top reviewer of SolarWinds NPM writes "With an easy-to-use interface for both admins and users, we use it to provide infrastructure monitoring services". LogicMonitor is most compared with PRTG Network Monitor, ScienceLogic and SolarWinds NPM. SolarWinds NPM is most compared with PRTG Network Monitor, Zabbix and Nagios XI. See our LogicMonitor vs. SolarWinds NPM report.
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Centreon Logo
12,603 views|8,526 comparisons
LogicMonitor Logo
8,699 views|2,691 comparisons
SolarWinds NPM Logo
52,795 views|24,698 comparisons
Most Helpful Review
Find out what your peers are saying about LogicMonitor vs. SolarWinds NPM and other solutions.
310,868 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention.What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative.I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow.What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other.I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly.The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system.E-mail alert notifications are valuable.

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The dashboards are great.We can give our customers a good overview of their environment and the services they use.They already have templates of what elements to monitor in a device.It is easy to add a device.In terms of support, we are more proactive compared to having no monitoring at all. We are also able to identify quickly what sort of issues have happened or are about to happen, and act on them accordingly.Integration with a wide variety of infrastructure systems is the most valuable feature; most critical to us was VMware integration and Citrix NetScaler integration.Through the use of LogicMonitor's expansive monitoring library and host detection technologies, we are able to monitor hosts without the complexities traditional NMS systems have.The escalation change and API integration are also huge for us, making alerting seamless.

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You can monitor performance counters effortlessly.One of the best features is the reports feature.It gives us a map of the network setup and one console to see the entire network.I believe the ease of setup and use, including everything, from the initial installation to the discovery of devices is the most valuable.I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them.The SolarWinds NPM framework, upon which most of their flagship products are built, empowers a wide variety of admins and users to quickly find value in their installed products.It combines and presents information from many different sources, giving a corporate-wide vision on a single pane of glass.From web interfaces to custom monitors and alarms, this product has a high level of flexibility that can be molded to suit your business needs, regardless of the size of your organization.

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Cons
The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution.Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views.The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on.There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking.I would like to see a better UI, one which is more responsive.This solution lacks service monitoring in the cloud.It is necessary to improve service monitoring of database services in the free version.

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It would be nice to have better looking charts.The current user reporting module is terrible. There is a lot of room for improvement.I much prefer the older UI for managing devices and dashboards. They gave assurances that they would not retire the old UI before making it feature parity with the new UI, but they did not follow through with that.The new/beta web portal and its REST API are a work-in-progress. This transformation for LogicMonitor is an exciting refresh, and is enabling customers like Impulse to provide feedback along the way.I'd like to see the NetFlow reporting get better and the new UI needs some work.

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It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself.Consolidation of platforms would provide a smoother experience.A feature I would ask for is for them to have this solution available for Linux systems instead of Windows.The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application.The reporting is good, but I want it to be a little easier when creating custom reports. The reports are all on the website now, but it takes some know how to get some to display the way you would like.Real-time analytics is the major weakness of the SolarWinds NPM platform today. They've done a fantastic job enabling the collection of data. Users are now demanding the ability to generate their own graphs, views, and so on; all of this must be done by an admin today.Time: A worldwide deployment can be confusing for dispersed users with non-local times. Each node should have a local time (with summer offset if appropriate) & each user should view & report in their local time.Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers.

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Pricing and Cost Advice
The solution is very effective, despite the low price.Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts.The pricing is acceptable.They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this.For more complex tasks, we use prepaid support days and ask Centreon to come onsite.Centreon is an open source product. Thus, there is no need for licensing.It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them.

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Talk to them about the price. It is probably cheaper than you think.The price is a bit stiff.The per-device licensing is painful for virtual machines.

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You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work.I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of around $5-$6 over three years.The price points are more than competitive when compared to other vendors.The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated maintenance costs.I think that the cost has risen, but the functionality and versatility is way above other products.Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines.I’d suggest that people be aware that licensing has tiers.

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Also Known As
Solarwinds Network Performance Monitor
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Centreon
LogicMonitor
SolarWinds
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

LogicMonitor's automated SaaS performance monitoring platform provides IT Ops teams with end-to-end visibility and actionable metrics to manage today’s sophisticated on-premise, hybrid, and cloud infrastructures. Deploy and manage your monitoring faster and automatically with AutoDiscovery™ of devices. Act on infrastructure performance data using built-in and customizable dashboards, performance forecasting, and complete reporting. Use built-in workflow capabilities including alerting routing and escalation management to improve your IT team’s issue response and resolution time. LogicMonitor is headquartered in Santa Barbara, California, and has offices in Austin, London, Singapore, and Chengdu. The company is a NetApp, VMware, Dell, HP, Citrix, and AWS technology partner

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

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Learn more about Centreon
Learn more about LogicMonitor
Learn more about SolarWinds NPM
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.Citrix, National Geographic, JetBlue, Zendesk, iVision, TekLinks Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about LogicMonitor vs. SolarWinds NPM and other solutions.
310,868 professionals have used our research since 2012.
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