We performed a comparison between ManageEngine Applications Manager and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I am impressed with the tool's reporting feature which is simple."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The most valuable feature of this solution is its ease of use."
"The most valuable feature is the ability to be able to monitor Kubernetes."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"Has a simple setup. It can be up and running within hours."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"It's integrated with different monitoring tools, such as AppDynamics."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"The stability of the Micro Focus Voltage SiteScope is good."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"I would like the solution to improve the ability to track services."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"The dashboards in the interface need a lot of work."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"Lacks an SIEM solution which can be found in other products."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"The problem is that implementation requires a significant amount of mapping effort."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"The graphs and dashboard in the solution are areas that need improvement."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"It should improve its integrations with various tools, especially service management tools."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"They should provide more templates for new vendor devices."
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ManageEngine Applications Manager is ranked 34th in Application Performance Monitoring (APM) and Observability with 15 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. ManageEngine Applications Manager is rated 7.6, while OpenText SiteScope is rated 7.6. The top reviewer of ManageEngine Applications Manager writes "Though it is a useful tool for the modernization and monitoring of applications, it lacks in providing stability and scalability". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". ManageEngine Applications Manager is most compared with AppDynamics, Dynatrace, Grafana, SolarWinds Server and Application Monitor and Azure Monitor, whereas OpenText SiteScope is most compared with Dynatrace, SCOM, AppDynamics, Prometheus and BMC TrueSight Operations Management. See our ManageEngine Applications Manager vs. OpenText SiteScope report.
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