David FitzermanChief Alchemist/ IT Operations Manager at DFC International Computing
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The interface is intuitive, easy to use, and has a low learning curve."
"I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
"The partnership models and subscriptions can be improved, as regional master resellers sometimes hog the space."
"If you have one version, like if you have version 14, and the client has version 15, you can't access his computer. If the client is on 14 and the technician is on 15, he can't access the end user who's at home. So there's a disparity in versioning."
"The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions."
"This product has an easy setup, good support, and a good price."
"Its price is a little high as compared to other solutions."
Desktop Central MSP is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point. It is suitable for small, medium as well as large MSPs.
Enhance your TeamViewer experience and take your IT management to the next level. TeamViewer Remote Management provides you with an integrated RMM solutions that will allow you to gain a high degree of visibility into your IT infrastructure. Monitor business critical aspects of your IT, centralize important device information without relying on end-user input, detect and patch software vulnerabilities, and protect your devices against external threats and human error – Completely integrated in to your TeamViewer environment.
ManageEngine Desktop Central MSP is ranked 12th in Remote Monitoring and Management Software with 1 review while TeamViewer Remote Management is ranked 9th in Remote Monitoring and Management Software with 2 reviews. ManageEngine Desktop Central MSP is rated 0.0, while TeamViewer Remote Management is rated 8.6. The top reviewer of ManageEngine Desktop Central MSP writes "Intuitive and easy to use, integrates well, good customer support, and it scales well". On the other hand, the top reviewer of TeamViewer Remote Management writes "Efficiently accesses other end-points". ManageEngine Desktop Central MSP is most compared with N-able N-central, NinjaRMM, LogMeIn Central, Comodo RMM and Kaseya VSA, whereas TeamViewer Remote Management is most compared with N-able Remote Monitoring & Management and Datto Remote Monitoring and Management.
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