Most Helpful Review
Reduced the number and duration of outages as support teams are notified immediately when something goes wrong
It saves a lot of money when you can install things automatically and they are installed the exact same way on every...
It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks.
It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's.
It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer.
With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them.
It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops.
What's valuable is the basic management of the systems, being able to control who can access the systems.
You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything.
Automation of operating system, application, and update deployments massively reduces IT operations effort.
Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly.
I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers.
Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products.
Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it.
Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers.
There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now.
Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it.
There's no way to say, "I want this maintenance window to be on the second Tuesday of the month." It's strict. This window is this and that's it. You can't fluctuate.
As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way.
The main thing is that SCCM has to become an appliance instead of a server. When I say appliance, it has to come preconfigured so that it is drop-shipped into the enterprise and then you activate the feature sets that you want. It should pull down all the latest binaries. Once that is all there, it should have a discovery tool which goes out and discovers the assets within an enterprise. If the server, workstation, and applications are all coming from the same vendor, why not have the vendor do this work for us and automate it as much as it possibly can?
Pricing and Cost Advice
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SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free.
Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it.
Compared 30% of the time.
Compared 22% of the time.
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Compared 19% of the time.
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Compared 11% of the time.
Also Known As
|Also Known As||HPE Operations Manager||System Center Configuration Manager|
Micro Focus Operations Manager is infrastructure monitoring software that proactively performs root cause analysis to help you reduce the time to repair and the cost of operations management.
|With System Center Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.|
Learn more about Micro Focus Operations Manager
Learn more about SCCM
|Sample Customers||MTS India||Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad|
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