We performed a comparison between Microsoft Configuration Manager and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."It uses detailed descriptions of the workstations, and that is good for me."
"We're a Microsoft-centric organization, so we are happy with the integration between products."
"Endpoint Manager is valuable to our organization because it allows us to connect to our enterprise from remote locations securely. The most useful feature is its robustness and scalability. It is highly scalable and flexible, allowing us to use it in various environments. Additionally, we can specialize the policies related to each device group. This ensures that each group has access to the applications they need for their work and non-work hours."
"The scalability to deploy the package."
"The tool's most valuable features are easy patch management and software deployment."
"Software deployment and WSUS are most valuable."
"The solution is highly scalable."
"It has the ability to perform mass distribution."
"The event correlation is the most valuable aspect of the solution."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"It's a very good product overall."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"The Performance Manager provides great insight into our systems' performance."
"I would like to see some improvements in WSUS and control of other, non-Microsoft, product updates."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
"I would like to see an agentless version of the solution."
"In terms of scalability, I believe there's room for improvement. While SCCM is capable of handling our current needs effectively, scalability could be enhanced to accommodate future growth and larger deployments."
"Based on my experience with SCCM 2016, the main, big issue is not having a good user-friendly environment. It needs much better GUI."
"This solution should be simpler, and more consistent across modules/sections."
"The setup was complex and I faced a lot of problems initially because I was new to the solution."
"It would be better if automation options were available. For example, in Nexthink or SysTrack, there is an analytical tool. Creating dashboards would be very easy if you implement the same thing in Microsoft. That report will be a daily cost to the customers and good revenue for our organization. The price also could be better. In the next release, we need to include some features like tables, dashboards, surveys, services, and metrics in the dashboard. Whatever we are implementing will be downloaded by a report. Apart from the report, we will telecast from the dashboard. It's very easy to compare, and it will be easy to telecast to the end-users."
"The initial setup of this tool is complex for people who lack experience with it."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"I'm not aware of areas that need improvement."
"The service takes a very long time to start and it requires a lot of resources."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"pology-based event correlation does not work well with NNM events."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
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Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. Microsoft Configuration Manager is rated 8.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and Tanium, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IBM Tivoli NetCool OMNIbus.
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