We performed a comparison between BMC Helix Monitor and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is evolving more and more into artificial intelligence."
"The most valuable feature of the solution stems from the fact that BMC Helix Monitor is an agentless tool, because of which you don't need to deploy agents on each and every system in your IT environment."
"The service operations monitoring features are valuable."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"The preloaded rules and ways to monitor your systems are a must."
"You can create an application topology that shows relationships between different components."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"The initial setup is pretty straightforward. It's not complex at all."
"The most valuable feature is that everything can be consolidated into one dashboard."
"The product must provide more information and dashboards."
"The solution's GUI and some patching-related information are areas with shortcomings where enhancements are needed, though I believe they are areas that fall under BMC's roadmap for the future."
"The initial setup of the solution is complex."
"The pricing is a bit expensive for smaller companies."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"The setup process can get a little bit complex."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"Implementation could be improved."
"The price is quite expensive, and because of this, we may try another solution."
BMC Helix Monitor is ranked 6th in Event Monitoring with 3 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. BMC Helix Monitor is rated 9.6, while OpenText Operations Bridge is rated 7.8. The top reviewer of BMC Helix Monitor writes "The product is a top-rated monitoring tool, but it needs to improve its pricing and ease of use". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". BMC Helix Monitor is most compared with BMC TrueSight Operations Management, OpsRamp and ServiceNow IT Operations Management, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, IBM Tivoli NetCool OMNIbus and IDERA SQL Diagnostic Manager for SQL Server. See our BMC Helix Monitor vs. OpenText Operations Bridge report.
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