Compare Micro Focus Real User Monitor vs. New Relic APM

Micro Focus Real User Monitor is ranked 30th in Application Performance Management (APM) with 1 review while New Relic APM is ranked 4th in Application Performance Management (APM) with 17 reviews. Micro Focus Real User Monitor is rated 5.0, while New Relic APM is rated 8.4. The top reviewer of Micro Focus Real User Monitor writes "Works well as part of an end-to-end solution, but product roadmap has halted". On the other hand, the top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". Micro Focus Real User Monitor is most compared with Dynatrace, Datadog, AppDynamics, Azure Monitor and Google Stackdriver, whereas New Relic APM is most compared with Datadog, Dynatrace, Splunk, AppDynamics and Azure Monitor.
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Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools.

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End-user Synthetics and monitoring are very good.The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.They have baseline level alerting.We detect issues using dashboards that we built on New Relic.Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.New Relic has helped us in terms of the optimizing our print and loading times.

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Cons
One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap.

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The deployment process could be improved.I would like to see the company implement the AI auto-baseline feature which Dynatrace has.I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.I would like an infrastructure network that provides real-time views, showing the issues.Compared to their competitors, they are missing some features at the moment.The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.

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Pricing and Cost Advice
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The price depends on how many agents you want.Pricing is better with New Relic APM than Dynatrace.The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.The detection piece of it brings us a big return on investment.The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.

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Ranking
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Average Words per Review
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5.0
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19,063
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12,960
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17
Average Words per Review
414
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8.5
Popular Comparisons
Compared 21% of the time.
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Also Known As
Micro Focus RUM, HPE RUM, MF RUMNew Relic Mobile
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Micro Focus
New Relic
Overview

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Offer
Learn more about Micro Focus Real User Monitor
Learn more about New Relic APM
Sample Customers
Avea, Maccabi Healthcare Services, TEB Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Top Industries
No Data Available
REVIEWERS
Financial Services Firm19%
Media Company13%
Software R&D Company11%
Manufacturing Company6%
VISITORS READING REVIEWS
Software R&D Company40%
Comms Service Provider9%
Media Company8%
Financial Services Firm6%
Company Size
No Data Available
REVIEWERS
Small Business39%
Midsize Enterprise29%
Large Enterprise32%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise7%
Large Enterprise68%
Find out what your peers are saying about Dynatrace, AppDynamics, Datadog and others in Application Performance Management (APM). Updated: June 2020.
425,604 professionals have used our research since 2012.

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