BoykoVasilevIT Specialist at a financial services firm
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The most valuable feature is application performance monitoring."
"The technical support is good at resolving issues."
"The solution is quite stable."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"We would like to see support for non-Windows environments."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"It would help customers if there were an on-premises version available."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"This is an expensive product."
Earn 20 points
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.
Micro Focus Real User Monitor is ranked 39th in Application Performance Management (APM) with 3 reviews while New Relic Browser is ranked 38th in Application Performance Management (APM) with 2 reviews. Micro Focus Real User Monitor is rated 5.0, while New Relic Browser is rated 7.0. The top reviewer of Micro Focus Real User Monitor writes "An expensive product with an old design that needs to be more lightweight". On the other hand, the top reviewer of New Relic Browser writes "Stable and scalable but does not provide input regarding page performance". Micro Focus Real User Monitor is most compared with AppDynamics, Dynatrace, Azure Monitor, Datadog and Google Stackdriver, whereas New Relic Browser is most compared with Elastic APM, New Relic APM, Datadog, Akamai mPulse and IBM Application Performance Management. See our Micro Focus Real User Monitor vs. New Relic Browser report.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.