We performed a comparison between Microsoft Defender for Endpoint and Sophos EPP Suite based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"Fortinet is very user-friendly for customers."
"The most valuable feature is the analysis, because of the beta structure."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The stability is very good."
"Microsoft Defender for Endpoint has been secure and there is zero maintenance required because it updates with Microsoft Windows."
"Microsoft Defender for Endpoint's WCS function, a content filtering solution, has proven to be the most useful, stable, and reliable option for our current needs."
"Microsoft Defender is always running. It is doing its job, so it is fine. I don't have any issues with the way it was implemented or how we are running it. We have been upgrading IT throughout the years, but there have been no issues."
"It's not really visible for the user - which is a benefit."
"Its simplicity is the most valuable. It also has very good integration. We like it."
"It integrates very well with all Windows workstations or other Microsoft Endpoint products. It also works quite well. So far, I have not had any issue that hasn't been sorted out. It doesn't use too many resources, so you don't have to install different things."
"The most valuable aspect is information, specifically the automatic investigation of packages."
"The most valuable features are the Windows Firewall and the regular virus definition updates. These features are very helpful and have helped to improve our security."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"Sophos EPP Suite stands out with its user-friendly dashboard and strong web filtering features for enhanced online security."
"We bought it because it was cost-effective."
"It's very simple to use. The managing of the endpoints is very easy."
"Our experience with Sophos has been notable; it's database-driven and efficiently integrates to inspect and protect us against biases, malware, and attacks."
"The most valuable features of Sophos EPP Suite are the detection capability, machine learning, ransomware protection, and live response."
"The most valuable feature is endpoint detection and response."
"The product’s selling point is its ability to protect against zero-day threats and its integration with the firewall."
"The solution should address emerging threats like SQL injection."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The SIEM could be improved."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Making the portal mobile friendly would be helpful when I am out of office."
"The only minor concern is occasional interference with desired programs."
"It takes about two business days for initial support, which is too slow in urgent situations."
"In terms of improvements for their technical support, a focus on enhancing response times could be beneficial."
"The anti-ransomware features need to be improved upon."
"The biggest issue I had with Microsoft Defender for Endpoint was the antivirus and ransomware. I wanted central visibility over all the machines that we operate."
"Threat intelligence has the potential for improvement, particularly by integrating more sources."
"It is not very scalable from the eyes of an MSP because there is no dashboard that you can use to see all of your devices that have Windows Defender unless you have your own dashboard or an RMM tool to actually look at it. So, you might not get to know that a particular computer of a client is doing something, and it might have got a virus. That person might know that, but unless you set it up to actually send you the information, you won't get to know that. That's one of the things that is hard with Microsoft Defender. It is not made for the MSP world where you have one pane of glass to see all of your clients with Microsoft Defender on it unless your RMM tool already has that built-in and it can see the telemetry from Microsoft Defender."
"In terms of the architecture of the management infrastructure, we found that other technologies are more simple. Microsoft Defender could be simpler too."
"With the XDR dashboard, when you're doing an investigation and you're drilling down to obtain further details it tends to open many different tabs that take you away from your main tabs. You can end up having 10 tabs open for one investigation. This is another area for improvement because you can end up getting lost in the multiple tabs. Therefore, the central console can be improved so that it does not take you to several different pages for each investigation."
"I would like to be able to set up any kind of protection I want in the firewall, any IP address or any number."
"There could be enhancements made to the DLP."
"Sophos does not currently inform users of potential compatability issues with Windows updates."
"If we could bypass the first couple of levels of support when we have a problem then it would be easier and quicker when we need an issue resolved."
"The product's resource utilization is a concern, especially regarding memory usage on systems with older specifications such as lower memory and less powerful processors."
"The solution has a strange technical support process where you need to move through all of these tiers before you can get to someone who can help you. They should streamline the process and make it easier to speak to the correct level of support from the outset."
"I would like to have the capability to support legacy operating systems because the majority now don't support Windows XP, and Windows 2000."
"There are also issues with the compatibility of the OS. When using Sophos with Windows and devices, most of them work well, but as soon as we work with macOS and Linux, many issues arise that we do not want to have."
"The solution could be more stable."
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Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews while Sophos EPP Suite is ranked 26th in Endpoint Protection Platform (EPP) with 52 reviews. Microsoft Defender for Endpoint is rated 8.0, while Sophos EPP Suite is rated 8.0. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Sophos EPP Suite writes "The solution provides endpoint detection and response with a nice-looking dashboard". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Sophos EPP Suite is most compared with Trend Micro Deep Security, Seqrite Endpoint Security, Trellix Endpoint Security, Coro and Xprotect . See our Microsoft Defender for Endpoint vs. Sophos EPP Suite report.
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