Sophos EPP Suite Reviews

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Real User
ICT manager at oosterhof holman
Sep 02 2019

What is most valuable?

Some of the most valuable things are very simple. I like the ease of deployment. Intercept X has very good ransomware detection and rollback capabilities.

How has it helped my organization?

It has made our infrastructure more secure.

What needs improvement?

Part of the product that can be improved is the detection of other antivirus software. We had some trouble one time installing the product because there was a third-party antivirus product that we… more»

What's my experience with pricing, setup cost, and licensing?

It was nice of the vendor to offer a discount because we were replacing another antivirus solution. This helped us make the decision to change. There are also additional charges if you want to have… more»

Which solution did I use previously and why did I switch?

Before we used Sophos as our main solution we used Trend Micro. It was a good product, but after comparison and the vendor offering a discount to switch, we tried Sophos and were very satisfied.

What other advice do I have?

On a scale from one to ten, where one is the worst and ten is the best, I would rate Sophos EPP (EndPoint Protection) Suite as an eight. I think there's always something which could be better, but I… more»
AndrewOkamar
Consultant
Network & Endpoint Security Consultant at a tech company with 1-10 employees
Jan 17 2020

What is most valuable?

For the Endpoint Protection, there are a few different features that are great. The Sophos Interface has got a very good feature for the de-planning that protects the rear de-modeller. The firewall can be completely in there with the Sophos Endpoint agents that are being installed in clients in real-time. The Endpoint Protection also has new features with the EDI Engine. The Endpoint Detection and… more»

What needs improvement?

The support could be improved. The response times are slow. Most of my clients are comfortable with the product and how it operates, but I'm sure there could be improvements that could be made. The solution needs to move from small businesses to large enterprises so they can compete with the 40 gig Check Point. They need to build a product for that environment.

What other advice do I have?

I have clients that both use the on-premises and cloud deployment models. I'm a consultant and I advise the clients based on their environments and current needs. Central management is one thing that stands out with this solution. Other products are now catching up in terms of offering central management. With Sophos, you can manage all the products from one central dashboard. You don't have to… more»
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MiriamChahuruva
Real User
ICT Director at a university with 201-500 employees
Dec 15 2019

What is most valuable?

With Sophos, the scanning of viruses and scanning of the disk is done silently in the background.

What needs improvement?

The solution is a challenge in terms of setting up the rules and managing them. Since the solution runs silently, you do not know whether the antivirus database has been updated or not. I'm not so sure whether I'm even using an updated antivirus database or if it even scanning every time that I insert a flash disk. I just need that scan and I need to know it's happening. I'm not getting that. Even… more»

What other advice do I have?

We use the on-premises deployment model. Our experience with Sophos has been mixed. They need to follow up with their local partners to ensure whatever issues their clients are having are resolved. At this point, I wouldn't recommend the solution to others. I'd rate the solution five out of ten. Earlier, when we installed the solution, we didn't have too many challenges. Challenges didn't start… more»
Alex Clerici
Real User
System Integrator IT Manager at Tecnimex srl
Oct 15 2019

What is most valuable?

The most valuable feature is the ability to centrally manage the total security environment, including the firewall. This solution integrates well with the other Sophos components. Together, they provide synchronized security.

What needs improvement?

I would like to have more logging features to help more deeply analyze traffic. This would provide us with more control over the products, incidents, issues, and so on. It would be helpful to have more control of the devices attached to the desktop, giving us better visibility and manageability. This would help us to prevent Traversal attacks, where the user can plug in external USB devices, for… more»

What other advice do I have?

I would rate this solution a nine out of ten.
Farasat Imam
Real User
Pre-sales Engineer at a tech services company with 51-200 employees
Oct 24 2018

What is most valuable?

The most valuable features are the antivirus features. Furthermore, we are getting solid endpoint, and end user laptops and desktops. This solution protects from data loss protection, virus protection, and has a parental control to secure… more»

How has it helped my organization?

The protection is so much better than before, when we did not use this solution. Our company had suspected a breach of information, so we installed this software for end users to secure the information. This created a safe environment for… more»

What needs improvement?

Sometimes there are issues with the antivirus backlogs.

What other advice do I have?

I would definitely advise using this product. It is a good solution.

Which other solutions did I evaluate?

We were using Kapersky Endpoint Security, but we switched to Sophos EPP Suite.
NisasMoidu
Real User
Administrator Assistant at GEMS
Oct 11 2019

What is most valuable?

The protection that this solution offers us is strong.

What needs improvement?

They should consider giving the devices for free when they are charging for licensing. In the next release, I would like to see the phishing attached included in the firewall. Normally getting junk mail and phishing in emails is a problem… more»

What's my experience with pricing, setup cost, and licensing?

The pricing for this solution is ok.

Which solution did I use previously and why did I switch?

Previously, we were using Cyberoam with a valid license.

What other advice do I have?

I would recommend this solution. I would rate this solution an eight out of ten.
Reseller
IT Administrator at JNCI
Sep 02 2019

What is most valuable?

The feature I find most valuable is that this solution is pretty simple compared to Fortinet, which we used before we upgraded. It's really simple to use.

What needs improvement?

If you are not an IT expert, the solution is difficult to use. So it needs to be simpler for a non-IT person so that when you have an issue, you can you know that the solution is just a click away. Except for the more advanced things. So in… more»

What's my experience with pricing, setup cost, and licensing?

The price of this program is okay compared to Cyberoam, SonicWall and the rest.

Which solution did I use previously and why did I switch?

I've used Cyberoam and SonicWall, but I still prefer Sophos.

What other advice do I have?

I rate this solution an eight out of ten. I strongly recommend it to others. If you want something simple to work with, Sophos makes it very simple for you to use. From the implementation to the end.
Reseller
General Manager at a tech services company with 11-50 employees
Oct 02 2019

What is most valuable?

Intercept X is the most valuable feature in the solution. It's more or less pretty standard. The endpoint feature allows you to basically see what is happening, and stop a wide range of threats. It's been the most unique identifier for Sophos.

What needs improvement?

Deployment and central management need to be improved. In the next release, the solution should add anti-spam. They should add a plugin and or a browser plugin for security.

What other advice do I have?

We're Sophos resellers. I'd rate the solution eight out of ten. It's not 100% perfect, but it's a good product.

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Sophos EPP Suite Questions

What is Sophos EPP Suite?

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.
Also known as
EPP Suite
Sophos EPP Suite customers
EK Services
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