Sophos EPP Suite Reviews

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MohammedMateen
Real User
Network Administrator at Transgulf Readymix
Jan 22 2020

What is most valuable?

The main reason why we choose the Sophos EPP Suite is because of its capabilities to stop infections from spreading around the internal network once the problems have infiltrated it. For example, one computer gets infected. When that… more»

What needs improvement?

The area improvement is something very specific. Windows firewall security allows an exception where the user of a specific device can turn the firewall on or off. We need to configure our Windows firewall security in an active directory… more»

What's my experience with pricing, setup cost, and licensing?

We are currently checking into the actual licensing costs. We are waiting for a quotation for 250 end-users and 55 service licenses. We are hoping for a reduced contract price by directly contacting the Sophos company for the licenses… more»

Which solution did I use previously and why did I switch?

We did not really previously use a particular solution — for ourselves or our clients — that will take care of all the things that the Sophos suite will as a unified product. We are constantly evaluating different products by checking out… more»

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Sophos as a nine.
Charles Golliday
Real User
Manager of Information Security at a healthcare company with 201-500 employees
Jul 24 2020

What is most valuable?

The solution's most valuable aspect, for us, is the DLP portion of the product. It's just a good endpoint solution. I can't say that it's better or worse than any other product, however, it has a… more»

What needs improvement?

I'm not sure if the solution is missing anything. For us, it seems to be covering our needs quite well. The solution has a strange technical support process where you need to move through all of these… more»

What's my experience with pricing, setup cost, and licensing?

I'm not sure of what our licensing costs are. There are two and three-year packages available. I know we took a three-year package with a large discount applied to it. I'm not sure if there are… more»

Which solution did I use previously and why did I switch?

This is our first EDR solution, I probably don't have much to compare it to.

What other advice do I have?

We're just a Sophos customer. We don't have a special relationship with the client. We're using the latest version of the solution. In terms of adopting this technology, I'd advise other organizations… more»

Which other solutions did I evaluate?

I've seen other solutions such as SentinalOne, Carbon Black, and McAfee. I've seen them, however, to be truthful, I can't really explain what I'm missing and what features these options offer instead.
Learn what your peers think about Sophos EPP Suite. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,790 professionals have used our research since 2012.
Real User
ICT manager at oosterhof holman
Sep 02 2019

What is most valuable?

Some of the most valuable things are very simple. I like the ease of deployment. Intercept X has very good ransomware detection and rollback capabilities.

How has it helped my organization?

It has made our infrastructure more secure.

What needs improvement?

Part of the product that can be improved is the detection of other antivirus software. We had some trouble one time installing the product because there was a third-party antivirus product that we… more»

What's my experience with pricing, setup cost, and licensing?

It was nice of the vendor to offer a discount because we were replacing another antivirus solution. This helped us make the decision to change. There are also additional charges if you want to have… more»

Which solution did I use previously and why did I switch?

Before we used Sophos as our main solution we used Trend Micro. It was a good product, but after comparison and the vendor offering a discount to switch, we tried Sophos and were very satisfied.

What other advice do I have?

On a scale from one to ten, where one is the worst and ten is the best, I would rate Sophos EPP (EndPoint Protection) Suite as an eight. I think there's always something which could be better, but I… more»
AndrewOkamar
Consultant
Network & Endpoint Security Consultant at a tech company with 1-10 employees
Jan 17 2020

What is most valuable?

For the Endpoint Protection, there are a few different features that are great. The Sophos Interface has got a very good feature for the de-planning that protects the rear de-modeller. The firewall can be completely in there with the Sophos Endpoint agents that are being installed in clients in real-time. The Endpoint Protection also has new features with the EDI Engine. The Endpoint Detection and… more»

What needs improvement?

The support could be improved. The response times are slow. Most of my clients are comfortable with the product and how it operates, but I'm sure there could be improvements that could be made. The solution needs to move from small businesses to large enterprises so they can compete with the 40 gig Check Point. They need to build a product for that environment.

What other advice do I have?

I have clients that both use the on-premises and cloud deployment models. I'm a consultant and I advise the clients based on their environments and current needs. Central management is one thing that stands out with this solution. Other products are now catching up in terms of offering central management. With Sophos, you can manage all the products from one central dashboard. You don't have to… more»
AustinMa
Real User
Information Security Manager at KIK Custom Products
Jun 26 2020

What is most valuable?

The anti-malware and web filtering are the solutions most valuable aspects. The solution has the capability to detect and prevent attacks.

How has it helped my organization?

There isn't an easy way to describe how it's helped our company. It's just a good source of protection.

What needs improvement?

The solution isn't quite accurate enough. It provides a lot of false positives. For example, if you log onto the portal, you'll be able to see the endpoints. You'll see the health status, but when you… more»

What's my experience with pricing, setup cost, and licensing?

I don't have any information about the cost or how much we pay. I'm not involved in the finance aspect of managing the solution.

Which solution did I use previously and why did I switch?

I'm not sure if another solution was used previously. By the time I was hired, the company was already using Sophos.

What other advice do I have?

Although I don't know the version number, I'm using the most up to date one. I'd advise organizations considering implementing the solution to first consider their requirements. They need to know what… more»
MiriamChahuruva
Real User
ICT Director at a university with 201-500 employees
Dec 15 2019

What is most valuable?

With Sophos, the scanning of viruses and scanning of the disk is done silently in the background.

What needs improvement?

The solution is a challenge in terms of setting up the rules and managing them. Since the solution runs silently, you do not know whether the antivirus database has been updated or not. I'm not so sure whether I'm even using an updated antivirus database or if it even scanning every time that I insert a flash disk. I just need that scan and I need to know it's happening. I'm not getting that. Even… more»

What other advice do I have?

We use the on-premises deployment model. Our experience with Sophos has been mixed. They need to follow up with their local partners to ensure whatever issues their clients are having are resolved. At this point, I wouldn't recommend the solution to others. I'd rate the solution five out of ten. Earlier, when we installed the solution, we didn't have too many challenges. Challenges didn't start… more»
Charles Golliday
Real User
Manager of Information Security at a healthcare company with 201-500 employees
Jul 28 2020

What is most valuable?

The most valuable feature is data loss prevention. The rollback feature that SentinelOne has would be a great addition to Sophos.

What needs improvement?

If we could bypass the first couple of levels of support when we have a problem then it would be easier and quicker when we need an issue resolved.

What's my experience with pricing, setup cost, and licensing?

We purchased a three-year license, which gave us a large discount.

Which solution did I use previously and why did I switch?

This is our first EDR product.

What other advice do I have?

My advice for anybody who is implementing EPP Suite is to work with their integration team to learn the ins and outs of the product. They have got to spend a lot of time planning the process with… more»

Which other solutions did I evaluate?

I have seen CarbonBlack and McAfee, although I have not worked with them enough to know the differences.
Alex Clerici
Real User
System Integrator IT Manager at Tecnimex srl
Oct 15 2019

What is most valuable?

The most valuable feature is the ability to centrally manage the total security environment, including the firewall. This solution integrates well with the other Sophos components. Together, they provide synchronized security.

What needs improvement?

I would like to have more logging features to help more deeply analyze traffic. This would provide us with more control over the products, incidents, issues, and so on. It would be helpful to have more control of the devices attached to the desktop, giving us better visibility and manageability. This would help us to prevent Traversal attacks, where the user can plug in external USB devices, for… more»

What other advice do I have?

I would rate this solution a nine out of ten.
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Learn what your peers think about Sophos EPP Suite. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,790 professionals have used our research since 2012.

Sophos EPP Suite Questions

What is Sophos EPP Suite?

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.
Also known as
EPP Suite
Sophos EPP Suite customers
EK Services
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