We performed a comparison between Microsoft Exchange Online Protection (EOP) and Sophos Email based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The email protection is excellent, especially in terms of anti-phishing policies."
"There are several features that I consider valuable."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Since we have started using the solution, there have been fewer compromises."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The product's scalability is good."
"The scalability is pretty good; it does what it is supposed to do."
"We can migrate seamlessly without any disruptions to our operations."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"It has a really nice web-based administration console."
"The threat management feature includes policies and alerts that are valuable."
"It is an easy solution."
"It provides security to both on-premises and Azure infrastructures."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"Sophos Email offers encryption and malware protection, provides visibility into emails, has 99% accuracy in catching spam, enhances organizational safety, integrates with various vendors like Microsoft, is deployable with any email service, prevents data loss, features authentication rules, synchronizes with Active Directory and Azure, and includes a self-service portal. The product is very flexible."
"Sophos Email provides both inbound and outbound filtering."
"Good VIP protection, time of click protection and the Sandstorm feature."
"The most valuable feature is its email security."
"The most significant aspect is the response filtering concerning attachments and links."
"The speed and stability were fine."
"I cannot guarantee any email by its name. It can be spam. Sophos Email helps to double-check whether an email is spam or not. It has a dashboard which gives an overview of the alerts."
"The platform is scalable when installed on server-based systems."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The GUI is sometimes slow to fetch the device report and could be improved."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"There is room for improvement in terms of reporting."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The phishing and spam filters could use some improvement."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"Microsoft has some training portals, but more could be developed."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"The security features could be better."
"The reporting needs a little bit of improvement."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"Sophos Email has few improvements to implement, including the handling of incoming emails in the systems. It needs to add additional feature that helps in enhancing the scanning processes of these emails. While adding these features, it should work towards improving the current features also."
"The main drawback is regarding the technical support."
"There have been some issues with compatibility and effectiveness, particularly when integrating it with our firewall. The main challenge has been email protection, especially due to compatibility issues and difficulties with log access and email relay configuration."
"The tool’s stability should be improved."
"Their technical support is slow to respond."
"Servicing and support are areas with shortcomings where the solution needs to improve."
"I would like to see improvements in the initial setup process, ensuring better compatibility with diverse customer infrastructures."
"The solution should be able to support the cloud environment."
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Microsoft Exchange Online Protection (EOP) is ranked 4th in Email Security with 34 reviews while Sophos Email is ranked 10th in Email Security with 25 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Sophos Email is rated 8.0. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Sophos Email writes "Ensures that there is maximum security enabled for our communication processes". Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Abnormal Security, whereas Sophos Email is most compared with Fortinet FortiMail, Proofpoint Email Protection, Barracuda Email Security Gateway, Perception Point Advanced Email Security and Hornetsecurity 365 Total Protection. See our Microsoft Exchange Online Protection (EOP) vs. Sophos Email report.
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