N-able Take Control vs TeamViewer Pilot comparison

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N-able Logo
565 views|423 comparisons
100% willing to recommend
TeamViewer Logo
356 views|208 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between N-able Take Control and TeamViewer Pilot based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
To learn more, read our detailed Remote Access Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made.""Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."

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"It's easy enough to use.""Technical support has good responsiveness."

More TeamViewer Pilot Pros →

Cons
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well.""We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."

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"The location markings can appear incorrectly.""It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."

More TeamViewer Pilot Cons →

Pricing and Cost Advice
  • "N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
  • More N-able Take Control Pricing and Cost Advice →

  • "It is not an expensive product."
  • "We pay for the licensing monthly."
  • More TeamViewer Pilot Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them.
    Top Answer:It's bundled with N-central, but there's a separate option if you only want Take Control.
    Top Answer:We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service.
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    Earn 20 points

    Ranking
    19th
    out of 44 in Remote Access
    Views
    565
    Comparisons
    423
    Reviews
    1
    Average Words per Review
    297
    Rating
    9.0
    28th
    out of 44 in Remote Access
    Views
    356
    Comparisons
    208
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
    Learn More
    Overview

    Whether your clients are working from home, in the office, or on the go—they need you. N‑able Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.

    • Connect to devices in eight seconds or less on average.
    • Troubleshoot issues with device information and specs at your fingertips.
    • Configure and customize Take Control for your business using the admin dashboard.
    • Keep data and clients safe with sophisticated encryption and multifactor authentication.
    • Quickly connect to new devices and users using a simple PIN.

    TeamViewer Pilot is a remote assistance solution powered by augmented reality that enables you to connect to your support requesters and see what their smartphone camera live streams to your computer or mobile device while allowing you to draw, add text, or tag real-world objects with 3D markers for reference.

    Sample Customers
    Bainbridge Technology Solutions, NKIT Systems
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider10%
    Construction Company9%
    Real Estate/Law Firm8%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise17%
    Large Enterprise41%
    No Data Available
    Buyer's Guide
    Remote Access
    March 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    N-able Take Control is ranked 19th in Remote Access with 2 reviews while TeamViewer Pilot is ranked 28th in Remote Access. N-able Take Control is rated 9.0, while TeamViewer Pilot is rated 8.0. The top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". On the other hand, the top reviewer of TeamViewer Pilot writes "Good tech support ". N-able Take Control is most compared with TeamViewer, Dameware Remote Support and Microsoft Remote Desktop Services, whereas TeamViewer Pilot is most compared with TeamViewer Tensor and TeamViewer.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.