We compared Nakivo and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Zerto offers excellent data protection, and it’s easy to create VMs. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup. Users say Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Nakivo's support is praised for being quick, considerate, and attentive. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"We spend less time to get data recovered."
"It is easy to manage all of the individual backup jobs, check the status every day, and it can even send an email to keep us informed."
"It can be quickly configured via web pages."
"The product is easy to manage for any IT person who is new to backup, recovery, and replication."
"We are able to take backups on a regular interval and restore data/VMs as we choose making the process work as advertised."
"The automatic backup and replication features are invaluable, saving us time and resources by automating routine backup tasks and ensuring data protection without manual intervention."
"The features that I have found most valuable are that it is a cheaper price and user-friendly."
"It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup."
"Zerto is truly inspiring."
"The most important feature is that the recovery point (RPO) is less than one minute. The is really good for our customers, as they can keep their data loss to a minimum."
"There wasn't anything in place that compares to what we're getting from Zerto. Before Zerto, we didn't have a proper disaster recovery program or application in place. We had a simple backup solution where we could back up our data every 24 hours. So we went from that to being able to recover full systems within a matter of minutes. With Zerto, if we do have an event or disaster, we know that we can recover from that much quicker than we were able to before."
"We don't have to spend a whole lot of time worrying about DR and whether or not we are covered. Zerto just works. As it is replicating, we don't need to spend a whole lot of time with it. That is a huge benefit as far as daily management."
"I've used backup solutions like Veeam in the past, but Zerto seemed like a better, faster solution. We adopted Zerto because of the speed, and because we wanted to do everything in-house."
"I like the ease of recovery and backup the most."
"It gives us a seamless, performant data center migration. When we were migrating between physical data centers, we did what normally would have been a 72-hour job in about 18 hours. A large part of that was thanks to Zerto being able to rate limit and throttle how much data was being sent or transfers were happening. Being able to script around it and create governors was important. We didn't have that previously. That is one big use case that has saved an immense amount of time and effort."
"The replication being log-based is awesome."
"In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform."
"The process for getting unused diskspace back from the data repository is slow."
"The first implementation is a bit difficult but once is up and running is rock solid and extremely easy to manage."
"The upgrade process is a bit dated and could use some changes."
"Updating VM Tools on a replicated VM could be better."
"UI could use some upgrades. The UI is basic, but functional."
"The backup speed needs improvement."
"In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests."
"There is a need to allow the source vCenter Inventory to be imported with a single click."
"The alerting could be fine tuned and improved. It does a lot of alerts, but it's a little bit cumbersome to modify them."
"If I had to pick anything, it would be the documentation for upgrades. They need to make it easier for users to do upgrades without having to contact support, by providing better documentation for that."
"I don't have any input for improvement or a critical feature request at this moment. If anything, a lower price is always better."
"Zerto needs to improve its support for VMware Lifecycle Manager."
"The number one thing we have found we would like changed so far is the cost per VM. It would be great to get that pricing reduced."
"They could iron out the licensing aspect of it, so we might be a bit quicker when implementing and starting to use it."
"I had to have my colleague contact technical support because we had an issue where VMs in VMware were getting blocked, and we weren't able to delete them."
NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. NAKIVO Backup & Replication is rated 9.4, while Zerto is rated 9.0. The top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Commvault Cloud. See our NAKIVO Backup & Replication vs. Zerto report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
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