We performed a comparison between SentinelOne Singularity Complete and Netsurion based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is lauded for its dependable threat prevention and ability to reverse ransomware file encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Netsurion delivers thorough and informative notifications and effectively identifies threats. Users praise its seamless incorporation of endpoint security measures. Netsurion should focus on enhancing weekly reporting, utilizing internet options for enhanced security, and strengthening threat detection and response.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Netsurion's customer service has received mixed reviews, with some users expressing concerns about technical planning and the installation process.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Netsurion's initial setup was described as easy, with clear instructions and packages provided. Reviewers appreciated the support and assistance from Netsurion. Netsurion guided the setup discussion based on business needs, making it easier to understand and implement.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Netsurion is considered a good value for the money and competitive. Users say the solution’s pricing is transparent.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. Netsurion offers actionable intelligence and eliminates the requirement for specialized staff, saving time and costs. Its managed SOC component also delivered substantial benefits to organizations.
Comparison Results: Our users prefer SentinelOne Singularity Complete to NetWitness XDR. SentinelOne Singularity Complete is praised for its reliability and effective threat detection and mitigation, while NetWitness XDR has issues with slow performance and configuration. SentinelOne customer service earned positive feedback, while NetWitness XDR users expressed mixed opinions regarding response time. Users generally considered the initial setup for SentinelOne Singularity Complete to be straightforward, while some users said deploying NetWitness XDR is a chore.
"My clients like Defender's file integrity monitoring. They're monitoring Windows and Linux system files."
"Within advanced threat hunting, the tables that have already been defined by Microsoft are helpful. In the advanced threat hunting tab, there were different tables, and one of the tables was related to device info, device alert, and device events. That was very helpful. Another feature that I liked but didn't have access to was deep analysis."
"The best feature is threat hunting. There are a lot of other features I like, such as the alert mechanism. The chain alert mechanism has a huge impact. It combines all the alerts into one incident and automatically correlates them with AI."
"Scanning, vulnerability reporting, and the dashboard are the most valuable features."
"Microsoft Defender XDR is scalable."
"The integration between all the Defender products is the most valuable feature."
"The attack simulation is excellent; initially, this feature wasn't very robust, but Microsoft improved what we could achieve with it. We can now customize our practice phishing emails and include our company logo, for example. Attack simulation also helps integrate with third-party solutions where applicable and provides an overview of our security architecture through testing. The summary includes areas for improvement in our protection and what steps we need to take to get there."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"It's a scalable solution. We have around five to eight customers using RSA NetWitness Endpoint, and we hope to increase the number of users."
"The interface of this solution is very flexible and easy to use."
"Technical support is knowledgeable."
"It is stable. We have been using it for some time, without any issues."
"RSA NetWitness does market analysis in a more granular form. It gives you full visibility."
"The most valuable feature of RSA NetWitness Network is the single unified dashboard from which you can manage all the different products of RSA. Additionally, the integration with native applications is good."
"NetWitness Endpoint's most valuable features are its interoperability across many different operating systems and the ease of pivoting from network to endpoint via a single console."
"It is very easy to use, and its usability is great. The use cases are also very easy. The visualizations of the use cases are magnificent. You cannot find this in any other solution. From my point of view, it is great."
"The tool's most valuable feature is Vigilance Respond Pro monitoring. You don't have to have a dedicated SOC and worry about staffing."
"Prevents ransomware getting through."
"The best feature of SentinelOne Singularity Complete is that you don't need to configure a lot with it because it provides an unmatched layer of protection out of the box."
"The user interface, ease of maintenance, and the efficient way to identify the root cause of an incident to see all the factors that contributed to it are the most valuable features."
"I have found the activity timeline and threat analysis to be particularly useful."
"The product can scale as needed."
"The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that."
"The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware."
"Generally, antivirus products provide a central control to manage every device in terms of who is installing it or who is trying to disable it, but Microsoft doesn't have such a control center for the antivirus product it provides."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups."
"The management and automation of the cloud apps have room for improvement."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"There are still some components, such as vulnerability management within the vendor product, where improved integration would be beneficial."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging."
"The integration of the solution needs to be improved. The dashboard needs lots of updates as well. In the next release, we would like to see advanced fraud detection features."
"The deployment process is complex. I don't know why, but this solution will suddenly stop working. Logs stop coming. Often, one thing or another stops working. Most of the time, one of my team members is working with troubleshooting and working with technical support. Log passing is also one of the biggest challenge."
"RSA NetWitness Network could improve on integration with non-native application integration."
"When analyzing something, you have to click several times. It requires a lot of effort to find something."
"The initial setup requires a high level of skill."
"We would like to see the hunting and investigation features of this solution improved, in order to provide better visibility of issues."
"NetWitness Endpoint's blocking feature does not work properly - if there's a malicious process, it's not possible to kill it via a custom rule unless and until it's flagged as malicious."
"The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution."
"All is good for now, but we cannot rest, and continuous development - in particular with regard to the areas of automation, machine learning, and artificial intelligence - is required to keep ahead of the cybercriminals."
"Something we are looking forward to is the ability of the SentinelOne backend to ingest data from other sources. Now that they are moving to the Singularity data lake, we are looking forward to being able to query data that is not just collected by SentinelOne endpoint agents. We are looking forward to being able to query against all data that we are ingesting into that backend."
"The UI appears to be flat, and I wish to have the ability to customize it with features and buttons that are tailored to our needs."
"The performance could be better. Singularity lags a bit, and it's a resource-hungry application, so it takes a while to load."
"The ability to integrate this product with an antivirus solution would be welcome. Even consolidation with more security products, like Umbrella networking abilities etc. to provide more on this platform, that would be great."
"I rate Singularity Cloud Workload Security's stability a four out of ten."
"The learning curve was a little steep."
"SentinelOne could improve by creating an autopilot or automated way to roll out the solution more efficiently which would be helpful."
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NetWitness XDR is ranked 40th in Endpoint Protection Platform (EPP) with 15 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews. NetWitness XDR is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of NetWitness XDR writes "Beneficial single unified dashboard, good native application integration, and high availability". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". NetWitness XDR is most compared with Darktrace, ExtraHop Reveal(x), CrowdStrike Falcon, Microsoft Defender for Endpoint and Vectra AI, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR). See our NetWitness XDR vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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