New Relic APM vs. Quest Foglight for APM

As of February 2019, New Relic APM is ranked 4th in Application Performance Management (APM) with 16 reviews vs Quest Foglight for APM which is ranked 13th in Application Performance Management (APM) with 2 reviews. The top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". The top reviewer of Quest Foglight for APM writes "Drill-down monitoring shows us the entire transaction chain, from the front end to back end. It needs HTML5 interface". New Relic APM is most compared with Dynatrace, AppDynamics and Datadog. Quest Foglight for APM is most compared with Oracle Enterprise Manager, AppDynamics and Dynatrace. See our New Relic APM vs. Quest Foglight for APM report.
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Most Helpful Review
Find out what your peers are saying about New Relic APM vs. Quest Foglight for APM and other solutions. Updated: January 2019.
316,375 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.They have baseline level alerting.We detect issues using dashboards that we built on New Relic.Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.New Relic has helped us in terms of the optimizing our print and loading times.It is a software solution as a service, so I don't have to manage it on-premise.Their technical support is pretty good and responsive. We have a real good relationship with them.

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The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end.It provides a history of the activities on our SQL servers.

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Cons
I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.I would like an infrastructure network that provides real-time views, showing the issues.Compared to their competitors, they are missing some features at the moment.The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy.

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I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace.I would perhaps like to see more SSMS connections.

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Pricing and Cost Advice
The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.The detection piece of it brings us a big return on investment.The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us.Comparatively, the pricing is expensive.

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Ranking
Views
36,546
Comparisons
10,683
Reviews
16
Followers
1,234
Avg. Rating
8.6
Views
12,067
Comparisons
1,709
Reviews
2
Followers
274
Avg. Rating
8.0
Top Comparisons
Compared 28% of the time.
Compared 14% of the time.
Compared 13% of the time.
Compared 11% of the time.
Also Known As
New Relic MobileFoglight, Dell Foglight
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New Relic
Quest Software
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Overview

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Manage your application infrastructure by monitoring the IT components that affect application performance.
Offer
Learn more about New Relic APM
Learn more about Quest Foglight for APM
Sample Customers
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and ZenefitsAnji Automotive Logistics, Unimat, Priceline.com
Top Industries
REVIEWERS
Financial Services Firm18%
Media Company13%
Software R&D Company11%
Retailer7%
VISITORS READING REVIEWS
Non Tech Company21%
Financial Services Firm18%
Transportation Company8%
Manufacturing Company7%
REVIEWERS
Financial Services Firm44%
Retailer11%
K 12 Educational Company Or School11%
Healthcare Company11%
Company Size
REVIEWERS
Small Business37%
Midsize Enterprise29%
Large Enterprise33%
VISITORS READING REVIEWS
Small Business51%
Midsize Enterprise12%
Large Enterprise37%
REVIEWERS
Small Business13%
Midsize Enterprise30%
Large Enterprise57%
Find out what your peers are saying about New Relic APM vs. Quest Foglight for APM and other solutions. Updated: January 2019.
316,375 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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