New Relic vs Quest Foglight for APM [EOL] comparison

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New Relic Logo
6,599 views|5,132 comparisons
94% willing to recommend
Quest Software Logo
views| comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between New Relic and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Dynatrace, New Relic, AppDynamics and others in Mobile APM.
To learn more, read our detailed Mobile APM Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained.""The integration and configuration of New Relic is straightforward and easy.""Support for plug-ins (RMQ, Redis etc.) is a valuable feature.""Their technical support is pretty good and responsive. We have a real good relationship with them.""We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.""The solution is quite stable.""It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra).""We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."

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"Real time database monitoring and alerting are valuable.""Sometimes we can solve problems before they occur.""FxV is valuable as we can playback the session.""The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end.""Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost.""Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me.""Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive.""With the APM you can replay the end user session and see issues quickly by viewing the session."

More Quest Foglight for APM [EOL] Pros →

Cons
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search.""In the next release, I'd like to see a better pricing structure.""The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.""The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.""The customization of the start and end time is kind of cool.""I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.""The price could improve.""The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."

More New Relic Cons →

"My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory.""I think installation and setup needs little more improvement especially when you are installing with external database.""I would perhaps like to see more SSMS connections.""We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort.""The “cartridge” concept for every little thing is a bit of a bother to implement.""I want to see mobile access application in the next release.""There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work.""I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace."

More Quest Foglight for APM [EOL] Cons →

Pricing and Cost Advice
  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

  • "I recall it being a very expensive solution relative to function and stability."
  • "The price is expensive for us."
  • "Foglight can be expensive I would go with the pricing at a three year deal."
  • "Since the product split – the licensing is a bit more complex."
  • More Quest Foglight for APM [EOL] Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
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    Ranking
    2nd
    out of 8 in Mobile APM
    Views
    6,599
    Comparisons
    5,132
    Reviews
    32
    Average Words per Review
    531
    Rating
    8.2
    Unranked
    In Mobile APM
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Foglight, Dell Foglight
    Learn More
    Quest Software
    Video Not Available
    Overview

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Manage your application infrastructure by monitoring the IT components that affect application performance.
    Sample Customers
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Anji Automotive Logistics, Unimat, Priceline.com
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    REVIEWERS
    Financial Services Firm44%
    Healthcare Company11%
    Educational Organization11%
    Computer Software Company11%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    REVIEWERS
    Small Business13%
    Midsize Enterprise30%
    Large Enterprise57%
    Buyer's Guide
    Mobile APM
    April 2024
    Find out what your peers are saying about Dynatrace, New Relic, AppDynamics and others in Mobile APM. Updated: April 2024.
    768,740 professionals have used our research since 2012.

    New Relic is ranked 2nd in Mobile APM with 151 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Mobile APM. New Relic is rated 8.6, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.

    See our list of best Mobile APM vendors and best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Mobile APM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.