We performed a comparison between Aternity AppInternals [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"Synthetic transactions, WMI and SNMP query capability."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"The most valuable features are the dashboards and tracing."
"We are able to drill down and see what is going on in the system."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"You don't have to go through a list of 500 servers."
"The integration and configuration of New Relic is straightforward and easy."
"The most valuable feature of New Relic is its ease of use."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"It would be great if the solution could offer fixed bundles and more features."
"Support for PHP, DB and other applications need to be supported."
"They should find a way for report generation from TTW to run quicker."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"The recording mechanism for synthetic transactions could be improved as well."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"The technical support is not very good and should be improved."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"The deployment process could be improved."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The browser isn't exactly reliable."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"We have had issues with our agents going offline."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
Earn 20 points
Aternity AppInternals [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. Aternity AppInternals [EOL] is rated 8.2, while New Relic is rated 8.6. The top reviewer of Aternity AppInternals [EOL] writes "We use it to see the experience of users hitting our sites and analyze performance by region, browser, etc". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Aternity AppInternals [EOL] is most compared with IDERA Precise, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
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