We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"Cost is significant with a lot of extras."
"It would be nice if we could buy it annually instead of monthly."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
New Relic is a prominent application performance management (APM) and a real-time monitoring solution. This cloud-based platform is tailored for both small developers and large enterprises to track and optimize application performance.
New Relic's strength lies in its comprehensive toolset that enables developers to diagnose and resolve issues quickly, ensuring high uptime and optimal performance of applications. The platform offers a wide range of features including real-time application monitoring, detailed performance insights, customizable dashboards, and in-depth analytics. It supports numerous programming languages and integrates with existing development workflows, making it a versatile choice for diverse IT environments.
What are the key features of New Relic?
APM: Provides detailed insights into application performance, helping to identify bottlenecks and areas for improvement.
Infrastructure Monitoring: Monitors cloud, on-premises, and hybrid infrastructures to provide visibility into the health of servers and networks.
Real User Monitoring: Captures and analyzes end-user interactions to help understand the user experience across web and mobile applications.
Synthetic Monitoring: Uses simulated traffic to test and optimize websites and applications before they go live.
Dashboard and Visualization: Customizable dashboards that display key metrics and trends, facilitating quick decision-making and reporting.
When evaluating New Relic, you should focus on the ROI aspects such as improved application performance, reduced downtime, and enhanced customer satisfaction. The platform's ability to provide actionable insights helps to preemptively address potential issues, thereby saving costs and improving operational efficiency.
New Relic is widely implemented across various industries, including technology, e-commerce, finance, and media, where ensuring smooth application performance is critical to business success. Companies in these sectors use New Relic to gain a competitive edge by ensuring their digital services are reliable and perform at peak efficiency.
In summary, New Relic is an essential tool for businesses seeking to enhance their application performance through advanced monitoring and real-time analytics. Its comprehensive features and flexible pricing make it a suitable choice for organizations aiming to optimize their digital operations effectively.
Sematext Synthetics provides the ability to actively monitor APIs, Web URLs, websites, and user journeys/click flows from multiple locations around the globe. Synthetic monitoring helps you ensure the availability and performance of your APIs and websites. Synthetics will help you identify downtime and performance issues by simulating user requests and interactions with your web page.
No agent installation is required and there is no need to change your application code.
Sematext Synthetic Benefits
Fix performance issues before they affect your end users Synthetic monitoring allows you to simulate user interactions at different locations worldwide. Synthetic performance monitoring monitors all your APIs, web applications, and mobile apps, no matter how many users they are. With Sematext, you can customize Dashboards and Alerts to monitor critical infrastructure aspects and trigger them when they malfunction. This will help you spot problems before they arise.
Benchmark your website Synthetic monitoring solutions let you look at your APIs from different places during the day. Then you can use this data as a baseline for benchmarking since it helps you figure out what needs to be improved, and lets you compare your service to the competition.
Test your scaling capabilities A website and application are built to respond quickly to users, but your server needs to be ready when traffic spikes unexpectedly. You can run artificial tests to determine how your server will behave under load with synthetic performance monitoring. Once you have this data, you can decide what steps to take to scale gracefully.
Test new product features before launching If you're launching new features, synthetic monitoring lets you run a full test suite before releasing them during peak hours, which is a great tool to have. You'll be able to see how the application reacts under load and whether any of the recent changes will impact a 3rd party API you might use.
Monitor third-party APIs and critical business processes If you don't use any third-party tools in your business, you run into a number of problems related to their availability. You need to keep an eye on them and get an alert the second things start to slow down. Monitoring API metrics is not enough to ensure your users get the best experience possible. Make sure your application works as expected, including logging in, searching, and checkout.
Ensure SLA compliance Whatever side of the SLA you are on – the key is to make sure everyone in the contract adheres to the contract. To understand the performance limitations of your application and set realistic expectations, you should use synthetic monitoring tools if you're a service provider. Customers want to know that the vendor can fulfill his promises.
Reduce MTTR With synthetic monitoring software like Sematext Synthetics, you can lower your MTTR by sending out alerts before the issue becomes a problem. In addition to being notified sooner, you'll also learn what's causing the problem and how to fix it.
Just some of the things you can do with Sematext Synthetics
Monitor & track the availability & performance of APIs
Monitor SSL certificate expiration time
Monitor websites and track various web performance metrics like page load time, paint metrics, etc.
Monitor website uptime
Monitor individual resource performance in a website by domain, type, and response code
Create public status page showing the availability of your selected web services and share it with your customers
Identify slow resources
Monitor third-party resources performance
Investigate slow pages & identify bottlenecks using a waterfall chart
Create user journeys with custom assertions based on the content of the webpage
Collect and track custom metrics from your sites
Benchmark against competitors
Create custom dashboards and alerts based on gathered performance metrics
Debug downtime with end-to-end visibility of application performance
Get alerted when things fail via multiple alert channels like email, Slack, Pagerduty, webhooks, etc.
Monitor websites behind firewalls and on private networks with Private Locations
Check out the full product update.
At Sematext, we’ve also had the need to monitor application availability. We use Synthetics actively to monitor our own applications and it has helped us uncover issues with our APIs on multiple occasions.
Where to go from here?
Sign up for a free trial and try it for yourself. Pricing starts at $2 per month for HTTP monitors and $7 per month for browser monitors. We have pay-as-you-go pricing if your usage changes or fixed plans if you can estimate your usage.
Sample Customers
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Access Intelligence Plc, Adore Beauty, Agmatix, alaTest Reviews, All Time Data Pvt., Appsari, Appwrite, ASK Staffing, Associated Company, Atlantic American Corp, Bata, Baťa, Binerals, BITTE KAI RAND, Bixlabs, Boost Insurance, Broadcom, BUFF Technologies LTD, ClariLab, Comelit Group S.p.A., CommIT, createME, Deepbluecompany, deeprojects, Depth-Sa, Diesel Laptops, DigiHaul, Digitaltentstudio, Doole Health, Dovetail Technologies Ltd, Ebctechnologies, ECB, Ekcsoft, Emento, Empact IT, Enhance-It, Ennomail, Enterprise Knowledge, ESCIO AS, Essential Assists, Evercoder Software SRL, Extendi srl, Ezgiant, Ezyhaul, Factinsect, Fenom Digital, Fino, fino, fino.team, Firespring, Fulcrum, General Authority for Statistics, GradGuard, Grovia, Health Catalyst, hkcac.io, Indian Institute of Technology Hyderabad, InfoAsilo, Information Customer Service My Account Navgrahaa Jewels, Inpla, Ipdetect, Isovist, isovist.net.au, iVendi Limited, Ivinco, Jan Ptáček, Kal-It, Leen151, Macrovo, MediaLab 3D Solutions, Metabolic Living, Mobizcorp GmbH, Moneri, Moqups, Morizon-Gratka, Morrison Agency, Mrcall, NETIM, New Media Services, Nextgenins, NIUKS, Nordic, Nordic Naturals, North Star Network, Noveo Group, Novopayment, ObjectifSEO, Pharmacies BENU SA, Planis, Pulsar Platform, QIMA, QL Gaming Group, RedINTER, RedINTER Colombia, Rudderstack, SeatGeek, Section, Sematext Group Inc, SHIFT Connect, Solidstudio, Sparkle Place, Spineor, Spot Metrics, Stanford University, SteelEye, T P EQUIPMENT LEASING, TalentPools, Taroko, Teams, Termly, The Institute of Internal Auditors, Thorborn, Treatwell, Universal Equations, Upc Romania Bucuresti E320 Ra7, Upmenu, Velocitor Solutions, vendnovation, Verztec Consulting, Vuelio, Wahoo Fitness, Warehaus, Wealthica, Weareyourhero, wirtschaftsbildung.ch, Workframe, Workmade, Zenus Bank
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
769,630 professionals have used our research since 2012.
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Sematext Synthetics is ranked 59th in Application Performance Monitoring (APM) and Observability. New Relic is rated 8.6, while Sematext Synthetics is rated 0.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Sematext Synthetics is most compared with Datadog and Honeycomb.io.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post
reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference
with LinkedIn, and personal follow-up with the reviewer when necessary.
