We performed a comparison between Aternity AppInternals [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Synthetic transactions, WMI and SNMP query capability."
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"I like it that one can match IPs with the application name."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"Server uptime is its most valuable feature."
"The most valuable feature is the ability to manage the application flow."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"We detect issues using dashboards that we built on New Relic."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"It has helped us maintain a much higher uptime than we had previously."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"We'd like to be able to find out performance problems on application class and methods."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"The recording mechanism for synthetic transactions could be improved as well."
"Support for PHP, DB and other applications need to be supported."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"The technical support is not very good and should be improved."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"It would be nice if there were pre-made dashboards."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The browser isn't exactly reliable."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"The solution should include more detailed reports for SQL database requests."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
Earn 20 points
Aternity AppInternals [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Aternity AppInternals [EOL] is rated 8.2, while New Relic is rated 8.6. The top reviewer of Aternity AppInternals [EOL] writes "We use it to see the experience of users hitting our sites and analyze performance by region, browser, etc". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Aternity AppInternals [EOL] is most compared with IDERA Precise, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus.
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