We performed a comparison between OpenText EnCase eDiscovery and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support is excellent."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution is very stable."
"It indexes much faster, and is more reflexive because of the Enscripts."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"It speeds up the process, so I can meet my deadlines."
"Its response time is the most valuable. It is very quick."
"There are no issues with scalability."
"The solution can scale."
"The most valuable features of this solution are that it is really easy to use, and it is secure."
"It is very easy to use and keeps us secure."
"It seems to be user-friendly. Our users seem to like it for the most part."
"It is easy to use. Its interface is user-friendly. So, anybody can use it very well, which is a good thing."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"The reporting is a bit unreliable. It needs to be better."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"There were minor UI bugs."
"In the past, incident response time for tech support was slow."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"Ease of use and learning curve need improvement."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"The Symantec Endpoint Manager is very difficult to use and extremely old."
"There are limitations because everyone these days has hybrid working; however, the endpoint does not work for us unless we are connected to a VPN, which is a major limitation."
"We had trouble with the advanced features, such as the firewall builder and all the network protection modules. We were having a lot of issues because it would sometimes block users or the printing, or it would create issues with the network access resources."
"They lack the visibility you get in a heuristical, artificial, AI type of product, like a next-gen antivirus."
"Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client."
"We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities."
"Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that."
"It should support the next-generation IPS. Currently, it supports only IPS."
OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. OpenText EnCase eDiscovery is rated 7.8, while Symantec Endpoint Security is rated 7.6. The top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS) and Microsoft Purview eDiscovery, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security and Kaspersky Endpoint Security for Business. See our OpenText EnCase eDiscovery vs. Symantec Endpoint Security report.
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