OpsRamp vs Splunk Infrastructure Monitoring comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpsRamp and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpsRamp vs. Splunk Infrastructure Monitoring Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We find the products seamless integration with Zendesk to be extremely valuable to our business.""The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution.""The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful.""The most valuable feature of this solution in my experience, is that the available reporting is quite accurate.""The technical support is fantastic, and they are fast to respond.""The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds.""The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area.""It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."

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"The Add data feature lets you gather any type of log and easily analyze it.""It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps.""The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment.""We haven't really experienced any glitches or bugs.""The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there.""The product retains a lot of log data for subsequent analysis.""The tool is efficient in collecting, monitoring and evaluating logs.""The alerts are the most valuable feature."

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Cons
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices.""The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind.""I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp.""OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible.""What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM.""An area of improvement would be application monitoring.""The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out.""OpsRamp cannot be scaled for big and large company deployments."

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"They do not have all the features that I expect right now.""We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that.""The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users.""Splunk would be better if some tools were integrated to be able to take action on security or network concerns.""A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers.""The price has room for improvement.""The product collects a lot of data but it does not assure that it collects all of it.""In the next release, I would like to see more integration with other solutions."

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Pricing and Cost Advice
  • "You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
  • "There is an annual licensing fee to use OpsRamp."
  • "I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
  • "OpsRamp is a cost-effective solution."
  • More OpsRamp Pricing and Cost Advice →

  • "The product is a bit expensive considering the competition but the company may negotiate the price."
  • "This is an expensive solution."
  • "The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
  • "Splunk has been fairly expensive, but it has been predictable."
  • "I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
  • "I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
  • "It is expensive."
  • More Splunk Infrastructure Monitoring Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time… more »
    Top Answer:Splunk Infrastructure Monitoring gives us complete visibility without the need for storage.
    Top Answer:Splunk is expensive, but it's the best solution for the job.
    Top Answer:Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference.
    Ranking
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    1,803
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    10
    Average Words per Review
    561
    Rating
    7.8
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    11
    Average Words per Review
    636
    Rating
    8.7
    Comparisons
    Also Known As
    Splunk Insights for Infrastructure
    Learn More
    Overview

    OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

    OpsRamp Features

    OpsRamp has many valuable key features. Some of the most useful ones include:

    • Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.
    • Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.
    • Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization
    • Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.
    • Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.
    • Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.
    • Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

    OpsRamp Benefits

    There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

    • Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.
    • Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.
    • Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.
    • Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.
    • Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.
    • Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.

    Splunk Infrastructure Monitoring offers features including, Instant visualization, real-time actionable alerts, centralized enterprise controls, and scalability. 

    Instant visualization

    Get fast time to value with over 250+ cloud service integrations and pre-built dashboards out of the box for rapid, full-stack visualization. Autodiscover, break down, group, and explore clouds, services and systems in minutes.

    Real-time actionable alerts

    Act before infrastructure performance affects end-user experience. Instantly detect and accurately alerts on dynamic thresholds, multiple conditions and complex rules to eliminate alert storms and dramatically reduce MTTD/MTTR.

    Centralized, enterprise controls

    Answer business-critical questions in context and monitor service-level objectives and indicators instantly. Track custom metrics for business KPIs to token based access and usage controls.

    Scale with confidence

    Troubleshoot across thousands of microservices, multiple ephemeral deployments, application versions and billions of events. Release better apps faster and drive closed-loop automation for a flawless end-user experience.

    Sample Customers
    Epsilon, CloudBrix, GreenPages, NIIT Technologies
    Entrust Datacard
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Manufacturing Company13%
    Financial Services Firm10%
    Insurance Company8%
    REVIEWERS
    Comms Service Provider27%
    Healthcare Company20%
    Computer Software Company13%
    Logistics Company13%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company14%
    Government8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise33%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise11%
    Large Enterprise59%
    REVIEWERS
    Small Business32%
    Midsize Enterprise28%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise9%
    Large Enterprise72%
    Buyer's Guide
    OpsRamp vs. Splunk Infrastructure Monitoring
    March 2024
    Find out what your peers are saying about OpsRamp vs. Splunk Infrastructure Monitoring and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    OpsRamp is ranked 18th in IT Infrastructure Monitoring with 10 reviews while Splunk Infrastructure Monitoring is ranked 14th in IT Infrastructure Monitoring with 12 reviews. OpsRamp is rated 7.8, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of OpsRamp writes "User-friendly, mature, efficient, and reasonably priced". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and Moogsoft, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, ITRS Geneos, Cisco Intersight, Nagios XI and Veeam ONE. See our OpsRamp vs. Splunk Infrastructure Monitoring report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.