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out of 53 in CRM
out of 53 in CRM
Compared 25% of the time.
Compared 18% of the time.
Compared 15% of the time.
Also Known As
Oracle Service Cloud, part of the Oracle CX Cloud Suite, is a cloud-based, omnichannel solution that captures a 360-degree view of every customer in a dynamic and unified agent desktop. Oracle Service Cloud’s innovative approach is driven by knowledge, automation, and evolving customer interaction channels, simplifying every service experience for service administrators and customers alike. By helping to differentiate your organization's service experience, Oracle Service Cloud delivers measurable business impacts across all industries.
This flexible and scalable platform includes:
For more information visit https://cloud.oracle.com/en_US/service-cloud
|Presence Technology offers a variety of solutions to improve and invigorate Contact Centers. Presence is proven technology that has been utilized in Contact Centers throughout the world, and provides solutions for the most demanding Contact Center requirements.|
Learn more about Oracle Service Cloud.
Learn more about Presence Technology
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