Compare PagerDuty vs. Send Word Now

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6,635 views|4,974 comparisons
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909 views|502 comparisons
Most Helpful Review
Find out what your peers are saying about PagerDuty, Everbridge, BigPanda and others in IT Alerting and Incident Management. Updated: May 2021.
501,818 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances.""The cost is quite high. But if you want to get a full-featured application and you have a big team...""If you add more people, then you have to pay more, which is always a thing with the SaaS solutions.""If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."

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Questions from the Community
Top Answer: It reduces the amount of white noise. If something comes through, then it will alert somebody. However, if it's a bit of white noise that comes through at night, then it gets dealt with the next day… more »
Top Answer: If you add more people, then you have to pay more, which is always a thing with the SaaS solutions. PagerDuty's pricing seems competitive. At one point, we were looking at OpsGenie because part of… more »
Top Answer: Because of the way you have to structure the rosters, if an engineer has to go on leave (or something), you can't just go in and reassign/take this person out of all of the different rosters that… more »
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Ranking
Views
6,635
Comparisons
4,974
Reviews
4
Average Words per Review
1,532
Rating
8.5
Views
909
Comparisons
502
Reviews
0
Average Words per Review
0
Rating
N/A
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Also Known As
OnSolve
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Overview

PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. With hundreds of native integrations with operations tools, automated scheduling, advance reporting and guaranteed availability, PagerDuty is trusted by over 7,000 organizations globally to increase business and employee efficiency. The company is headquartered in San Francisco and backed by leading venture capital firms Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures, Ignition Partners and others. To try PagerDuty for free, or to get more information, visit www.pagerduty.com.

Powering Emergency Communications and Mass Notifications

Businesses today are faced with an unprecedented number of man-made events and natural disasters that pose a significant risk to business continuity, as well as employee and public safety. When these events occur, people look to businesses and government agencies for immediate information on how to prepare or respond.

Effective Event Resolution Through Clear Notification and Alerting

The success of any communication and emergency management plan requires fast, accurate communication and the collection of responses from key stakeholders. Communication ignites action. But how can an organization be sure the right people get the information they need to stay safe and productive when faced with a crisis? Send Word Now provides the answer. Using this award-winning, emergency alerting and mass notification platform from OnSolve, any type of message can be sent securely to any device globally.

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Sample Customers
40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
Gift of Life Michigan, The Salvation Army Greater New York Division, PR Newswire, Carnival Group, The United Network for Organ Sharing, Virgin Atlantic, University of Delaware, NetApp, CME Group
Top Industries
REVIEWERS
Financial Services Firm36%
Comms Service Provider21%
Printing Company14%
Logistics Company7%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider13%
Financial Services Firm12%
Media Company6%
VISITORS READING REVIEWS
Computer Software Company18%
Outsourcing Company9%
Financial Services Firm7%
Comms Service Provider6%
Company Size
REVIEWERS
Small Business27%
Midsize Enterprise36%
Large Enterprise36%
No Data Available
Find out what your peers are saying about PagerDuty, Everbridge, BigPanda and others in IT Alerting and Incident Management. Updated: May 2021.
501,818 professionals have used our research since 2012.

PagerDuty is ranked 1st in IT Alerting and Incident Management with 4 reviews while Send Word Now is ranked 7th in IT Alerting and Incident Management. PagerDuty is rated 8.6, while Send Word Now is rated 0.0. The top reviewer of PagerDuty writes "Reduces white noise, which has reduced engineer fatigue". On the other hand, PagerDuty is most compared with ServiceNow, Everbridge IT Alerting, OpsGenie, Splunk and Operations Bridge, whereas Send Word Now is most compared with Everbridge IT Alerting and xMatters IT Management.

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