Compare PagerDuty vs. Splunk

PagerDuty is ranked 2nd in IT Alerting and Incident Management with 2 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 57 reviews. PagerDuty is rated 8.6, while Splunk is rated 8.8. The top reviewer of PagerDuty writes "Upgrades are straightforward; there are no major hassles". On the other hand, the top reviewer of Splunk writes "Its AMIs make it easy to spin up a Splunk cluster or add a new node to it". PagerDuty is most compared with ServiceNow, Everbridge IT Alerting and OpsGenie, whereas Splunk is most compared with IBM QRadar, Dynatrace and Graylog.
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PagerDuty Logo
5,522 views|4,213 comparisons
Splunk Logo
98,559 views|79,886 comparisons
Most Helpful Review
Use PagerDuty? Share your opinion.
Find out what your peers are saying about Everbridge, PagerDuty, xMatters and others in IT Alerting and Incident Management. Updated: December 2019.
389,978 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
PagerDuty is very stable and very reliable.

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With good domain knowledge, one can build almost anything. If you throw in Alert Manager or an integration with ServiceNow. Then, you have your own SIEMOur clients are easily able to modify and evolve their implementations.The initial setup is really straightforward. It's one of the easiest installations.It helps us uncover bottlenecks in the network.it can explain to management about what kind of traffic is visiting the network. It can also explain other traffic coming in and out, along with protecting against malware.The most valuable feature of Splunk is the log monitoring.It can log more logs than other solutions. It's a good way to troubleshoot problems.We can present to our management in real time the security of the batch management for the PCs, security regarding the network equipment. We're currently working in the Azure Cloud project, so we can send any logs from the cloud to Splunk. We can monitor them and we can present to the managers and customers. It's a very good solution for reporting. We use Splunk for reporting and monitoring of any solution in the company.

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Cons
Something that needs to be improved, is adding multilingual support.

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It needs a better way to export dynamic views without requiring a ton of code and user/pw.It needs integration with a configuration management solution.It needs integration with a configuration management solution.They should make data onboarding easier.The product was difficult to back up the first time.Splunk needs local technical support.If possible, we would like to have not only a log monitoring system but a network monitoring feature in this solution as well.Cybersecurity and infrastructure monitoring have room for improvement.

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Pricing and Cost Advice
Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances.

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Splunk is really expensive.Splunk should be able to integrate with other product using the free version.The pricing and licensing of the product are quite high.Splunk's cost is very high. They need to review the pricing. They have to go back and totally readdress the market.It's a little bit expensive for a small to medium enterprise.I think the price could be improved.I am not personally involved with the pricing of the solution.Some of the insights that we have obtained as a part of using Splunk have greatly helped us in increasing our revenue in terms of selling our products.

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Ranking
Views
5,522
Comparisons
4,213
Reviews
2
Average Words per Review
340
Avg. Rating
8.5
Views
98,559
Comparisons
79,886
Reviews
56
Average Words per Review
332
Avg. Rating
8.8
Top Comparisons
Compared 25% of the time.
Compared 18% of the time.
Compared 16% of the time.
Compared 10% of the time.
Compared 9% of the time.
Compared 8% of the time.
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PagerDuty
Splunk
Overview

PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. With hundreds of native integrations with operations tools, automated scheduling, advance reporting and guaranteed availability, PagerDuty is trusted by over 7,000 organizations globally to increase business and employee efficiency. The company is headquartered in San Francisco and backed by leading venture capital firms Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures, Ignition Partners and others. To try PagerDuty for free, or to get more information, visit www.pagerduty.com.

Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.

Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.

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Sample Customers
40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, ComcastSplunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Top Industries
REVIEWERS
Financial Services Firm40%
Marketing Services Firm10%
Manufacturing Company10%
Logistics Company10%
VISITORS READING REVIEWS
Software R&D Company28%
Comms Service Provider15%
Media Company11%
Financial Services Firm11%
REVIEWERS
Financial Services Firm19%
Energy/Utilities Company17%
Retailer11%
Insurance Company8%
VISITORS READING REVIEWS
Software R&D Company29%
Comms Service Provider11%
Financial Services Firm10%
Media Company6%
Company Size
REVIEWERS
Small Business28%
Midsize Enterprise39%
Large Enterprise33%
REVIEWERS
Small Business27%
Midsize Enterprise14%
Large Enterprise59%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise20%
Large Enterprise63%
Find out what your peers are saying about Everbridge, PagerDuty, xMatters and others in IT Alerting and Incident Management. Updated: December 2019.
389,978 professionals have used our research since 2012.
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