We performed a comparison between Microsoft Entra ID and UserLock based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that you can run it on-premises. I also like that I can use Azure at any time as the main one."
"The most valuable features in Active Directory are the password writeback product and the MDM technology."
"The ability to grant access to other organizations is helpful."
"The way the laptops are joined is valuable. We can take advantage of that in terms of being able to log in and do things. It is easier to change passwords or set things up."
"The two-step authentication is the most valuable."
"It's an easy product to maintain."
"It is great for mom-and-pop shops or small businesses that are truly coming into the enterprise ecosystem and that have not come from a legacy environment."
"The most valuable feature of Azure AD is its ability to connect with services outside of Microsoft, although documentation is necessary to properly implement these connections."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"Tech support is inconsistent."
"Azure AD does not support legacy authentication protocols, such as NTLM or Kerberos."
"The solution has not saved costs. While we’ve eliminated some tools, there are some other features that we are dependent on as admin, which are not yet integrated with Azure AD."
"I think something that is key would be the group policies replication over the cloud, in order to prevent or to avoid relying on the on-premise Active Directory servers and to manage group policies."
"There is no documentation about how Microsoft will scale Azure AD for customers. It only mentions that it will scale out if you have a lot of requests but does not mention how in detail."
"The licensing and support are expensive and have room for improvement."
"There is no great solution in the cloud for Conditional Access authentication and RADIUS-type authentication."
"At first, it was a bit challenging to come up with a workaround that would get authentication to work."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
Earn 20 points
Microsoft Entra ID is ranked 1st in Authentication Systems with 190 reviews while UserLock is ranked 21st in Authentication Systems. Microsoft Entra ID is rated 8.6, while UserLock is rated 10.0. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Cisco Duo and Okta Workforce Identity, whereas UserLock is most compared with Cisco Duo, Fortinet FortiAuthenticator, Silverfort, AlertEnterprise Enterprise Guardian and Aruba ClearPass. See our Microsoft Entra ID vs. UserLock report.
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