Pulseway vs Scout APM comparison

Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.

Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.

Some of Pulseway’s benefits and features include:

• Comprehensive monitoring: Pulseway’s remote monitoring feature provides a complete view of your entire network. Gain visibility into operational data for workstations, servers, virtual machines, network devices, and more. If necessary, resolve issues directly from the same interface.

• Remote access: Get a real-time view across your network, receive alerts, and remedy problems from anywhere with any mobile device using Pulseway’s full feature mobile app.

• Automation: Automate repetitive tasks and design auto-remediation workflows, ensuring that critical patches are automatically applied.

• Quick setup: Get your team up and running in minutes with Pulseway’s simplified deployment and auto-discovery engine. See all the IT endpoints and then rapidly mass deploy Pulseway with pre-configured built-in policies and out-of-the-box scripts.

• Patch management: Pulseway automates the discovery and application of operating systems and third-party patches to ensure all your applications are kept up to date.

• Reporting: Use custom or ready-made templates to create reports on system status and events. Reports can be sent manually or emailed automatically on schedule.

• Backup and recovery: Protect your users’ data wherever it is stored and restore it to anywhere. Pulseway Cloud Backup’s intuitive interface enables you to easily schedule and deploy backups, recover data, and check up on backup status from both the Pulseway web application and the Pulseway mobile application. Quickly deploy backup agents.

• Vulnerability scanning: Pulseway’s vulnerability scanner is easy to use and alerts for vulnerabilities in real time. With Pulseway’s vulnerability scanner, organizations can easily perform standard vulnerability scans that are regarded as international best practice.

• Eliminate data loss: Prevent data loss and downtime from ransomware attacks with built-in detection and safeguards that allow for fast recovery after an attack.

• Service ticket management: Pulseway’s complete help desk and ticketing solution allows you to respond quickly and professionally to user issues.

• CRM: Get the information and resources you need to focus on your customers and increase opportunities.

• Project management: Receive real-time project status with details on resource usage and tasks.

• Finance and billing: Automatically create and post invoices imported from timesheets and expense reports.

• Time tracking: Log precise information on time and expenses by company, project, tasks, and employees. Automatically record how much time is spent on a ticket for accurate billing.

• Integrations: Integrate with leading solutions, including:
  
• Pulseway PSA
• ConnectWise Manage
• Autotask
• Zendesk
• Slack
• IT Glue
• Kasepersky
• Bitdefender
• WarrantyMaster

Scout APM is an application performance monitoring solution that simplifies the troubleshooting process by enabling developers to discover and repair performance problems before clients ever notice them. Scout APM uses a developer-based UI with real-time alerting and intuitive tracing logic to identify bottlenecks precisely to the source code. This helps to greatly reduce time and effort needed to debug code and results in greater productivity and improved outcomes.

Scout APM facilitates the ability of developers to break down, discover, and prioritize performance issues such as N+1 queries, latent database queries, memory bloat, and more, and accomplishes these results at a fraction of the cost. Scout APM monitors Elixir, Node.js, PHP, Python and Ruby.

Scout APM is built by developers, for developers.

Scout APM Features

• 24/7 monitoring: Continuous, consistent monitoring proactively keeps users apprised of any performance deviations. Intuitive dashboards allow users to deep-dive into specific requests, paths, users, and endpoints attached to any performance slowdowns or bloating.
  
  
• Quick and easy analysis: Should a slowdown occur or an increased response time be discovered, users have an easy to use drag-and-drop option to simply and quickly analyze every endpoint and dissect any anomalies. Scout APM will pinpoint the precise user or endpoint(s) responsible for the problem.
  
  
• Intuitive trace logic: Users are able to quickly deep-dive and discover slow requests based on average responses or any/all requests.
  
  
• Crossfilter powerhouse: Crossfilter is a Scout APM feature that allows users to quickly discover similarities with any/all slow requests back to the user or endpoint.
  
  
• Easily discover bottlenecks: With Scout APM, users can easily pinpoint bottlenecks to the exact source code without any additional custom instrumentation. The solution uses a production-safe profiler to fully examine users' custom codes.
  
  
• Developer tracing: Scout APM uses backtraces that are embedded with git blame output so developers of the code can be quickly identified and contacted to resolve issues and concerns immediately.
  
  
• Cost-effective: Scout APM is an open-source solution and offers many flexible pricing options to meet any size business, from small to enterprise level, including custom options. The cost per transaction decreases based on usage and works very efficiently with applications with very high throughput. Scout APM also offers a free trial period and encourages its usage so users can best understand and gauge the level of service needed and determine the best pricing plan to meet organizational needs. Scout APM is considered to be significantly cheaper than many other APM solutions in the marketplace today.

Reviews from Real Users

“The solution is stable. It's pretty easy to set up, especially if you have the knowledge base and/or you have a partner assist you. The product can scale. The processes are great. It helps with services and microservices. The product is great for many different industries, including energy, government, finance, and more. It's allowed our company to be more forward-thinking and to consider the future a bit more. ” - Antonio B., Regional Manager LatAm at Splunk