Packet decode and bandwidth analysis reports are the two most valuable features.
How has it helped my organization?
This solution provide us with increased visibility while conducting an IT deployment. When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc.
What needs improvement?
The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive.
What other advice do I have?
I'm a big advocate of NETSCOUT. They're always thinking ahead, and that's what I like. I would recommend taking a look at NETSCOUT. Overall, when we get to the point that we need to, the dependency mapping will be excellent. We actually… more»