Vision Helpdesk vs salesforce.com Desk.com [EOL] comparison

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Salesforce Logo
views| comparisons
0% willing to recommend
Vision Helpdesk Logo
166 views|94 comparisons
100% willing to recommend
Executive Summary

We performed a comparison between salesforce.com Desk.com [EOL] and Vision Helpdesk based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: May 2024).
769,630 professionals have used our research since 2012.
Featured Review
Ranking
Unranked
In Help Desk Software
38th
out of 59 in Help Desk Software
Views
166
Comparisons
94
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Help Desk Software
May 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: May 2024.
769,630 professionals have used our research since 2012.
Comparisons
Also Known As
Desk.com, Salesforce Assistly
Learn More
Overview

Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running. You can see all of your cases in one place and engage with customers across all channels (Twitter, Facebook, phone, email, chat, and discussion boards) in one easy-to-use desktop, and get the insights you need to grow your business. Desk.com automatically integrates with Salesforce and scales no matter how big your business grows. Desk.com is used by thousands of companies including Yelp, Asana, Disqus, Square, iHeartRadio, Munchery, and One Kings Lane.

Vision Helpdesk offers top-rated Customer Service Software tools: Help Desk Software, Multi-Company Help Desk, ITSM Service Desk Software & Live Chat Software. 

Vision Helpdesk is ITIL/ ITSM Complaint PINKVerify Certified - Highly Secure, Reliable, and Scalable. 

All products are available in SaaS and On-Premises versions. Trusted by 20000+ Companies since 2005 and Ranked as Top Customer Service Software's on various review websites.

Sample Customers
One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora
Riva Tech, StratospherIQ Data Systems, Suprag AG, Thomas Cook, TNM Software, Transition Systems Asia, Uptime Solutions, Volodi, Zakupka, Zen3, Zygote Complete Property Management, Rovia, NAS Insurance Services, FederalBank, InvestIndia, StartupIndia,BankofKigali
Buyer's Guide
Help Desk Software
May 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: May 2024.
769,630 professionals have used our research since 2012.

salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software while Vision Helpdesk is ranked 38th in Help Desk Software. salesforce.com Desk.com [EOL] is rated 4.0, while Vision Helpdesk is rated 10.0. The top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". On the other hand, the top reviewer of Vision Helpdesk writes "The ​multi-company satellite help desk feature to manage our ticketing system for multiple domains is valuable for us". salesforce.com Desk.com [EOL] is most compared with , whereas Vision Helpdesk is most compared with BeyondTrust Remote Support and ServiceNow.

See our list of best Help Desk Software vendors and best IT Service Management (ITSM) vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.