Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The HANA database, which is very fast, is a valuable feature.
It is a powerful product with a broad range of features.
The user interface is ok.
The fact that it's built on SQL, it makes it easy to write code. The database and the connection are quite smooth.
The logic is also simple. It makes it easy to build your extraction.
When orders come in they go into our ERP system directly, so there is integration there.
It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue.
The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do.
SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information.
What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated.
One of the things that SEEBURGER always touts is their ability to do "any to any" formatting... it doesn't matter if you want to take a CSV file or an XML file or a flat file or a PDF file or a structure EDI file; you can transform it from one format to another - any to any or even to the same format - which is a really nice feature.
In our landscape, we have a lot of AS/400s or iSeries and SEEBURGER Business Integration Suite (BIS) has a file service listener that allows data to seamlessly be transferred between the SEEBURGER solution and the AS/400.
Integration with other products could be improved.
Newer feature integration is lagging behind the company acquisitions and the product could do more to service a broader range of devices.
The initial setup is complex.
The description of error messages isn't extensive, although they point to the problem. With other solutions, like Talend, I was able to use the debugger to get directly to the problem, but with SAP Data Services the debugger is not working. I'm not sure if it's a problem with the version specifically, but I'm using it in an enterprise environment and I can't do an upgrade.
Scheduling of jobs in the sequence is not available. It's a very tedious process to do that particular task. If there was a tool to schedule in the sequence that would be extremely helpful.
There might be some improvements they could make to the portal, but they're not anything that stops me from working.
We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient.
There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest.
We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one.
The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take.
The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify.
On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that.
They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself.
Pricing and Cost Advice
The pricing is a little high to make the product more competetive in the marketplace.
Pricing is good, there is no problem.
There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour.
We pay per message we use. We spend about £19,000 a year with them.
On an annual basis, our support costs, which are based on the licensing, are about £120,000.
The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license...
Our licensing model is based on transactions. We have a base service contract which is priced against a volume of transactions and another volume of individual transactions, which are covered by one service agreement. Then, we have development services on top of that. Our annual spend is around £80,000. It's about mid-priced, as there are some cheaper alternatives out there and some more expensive ones. It's neither cheap nor expensive. It's somewhere in the middle.
We have additional ad hoc development costs, but those vary depending on if we're bringing on another third-party into our systems via the EDI integration. So, that's highly variable.
All the new adapters are individually priced, which is good. You don't buy the whole system and then if you don't use it, you don't use it. You only buy the stuff you want...
Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications... It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run.
out of 84 in Data Integration Tools
Average Words per Review
out of 26 in Cloud Data Integration
Average Words per Review
Compared 18% of the time.
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Also Known As
|SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator||Seeburger Business Integration Suite|
You cannot afford to run your business on questionable data. With SAP® Data Services software, you can access, transform, and connect data to fuel your critical business processes. Together, these enterprise-class solutions enable data integration and data quality, providing the right level of insight across your business so you can make better decisions and operate more effectively.
The SEEBURGER Business Integration Suite (BIS) is a central platform for all integration activities. It enables you to respond easily, rapidly and innovatively to your digital transformation challenges:
Learn more about SAP Data Services
Learn more about SEEBURGER BIS
|EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group||Altis, Autoliv, Cebi, Cofresco|
Comms Service Provider14%
Software R&D Company43%
Comms Service Provider13%
Software R&D Company30%