Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
When orders come in they go into our ERP system directly, so there is integration there.
It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue.
The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do.
SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information.
What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated.
One of the things that SEEBURGER always touts is their ability to do "any to any" formatting... it doesn't matter if you want to take a CSV file or an XML file or a flat file or a PDF file or a structure EDI file; you can transform it from one format to another - any to any or even to the same format - which is a really nice feature.
In our landscape, we have a lot of AS/400s or iSeries and SEEBURGER Business Integration Suite (BIS) has a file service listener that allows data to seamlessly be transferred between the SEEBURGER solution and the AS/400.
I found the initial setup very easy.
WhereScape's deployment package is a fantastic feature. The application allows for selecting specific objects that you would like to deploy from one environment to another rather than deploying the entire database.
WhereScape RED has improved our business's ability to generate needed reporting without requiring a large team of developers to manually code all of the necessary plumbing.
Their support staff are very knowledgeable, courteous, and professional. I feel their support staff go above and beyond to assure their customers are satisfied.
RED has provided us the ability to integrate, stage, and transform data from diverse sources into an enterprise-grade data warehouse which meets the needs of my organization, but it also enables us to easily and quickly make ETL or DW changes.
RED generates comprehensive documentation and regenerates it as quickly as things changes, but it also provides impact documentation.
Data transformations and rollups are easy to accomplish.
Quickly develops a data warehouse for our organization with documentation and can track back/forward features.
There might be some improvements they could make to the portal, but they're not anything that stops me from working.
We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient.
There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest.
We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one.
The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take.
The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify.
On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that.
They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself.
The solution can be a little more user-friendly on enterprise-level where people use it.
The scheduled jobs which are run by the WhereScape scheduler seem to be a strangely separate animal. Unlike all other WhereScape objects, jobs cannot be added to WhereScape projects. Also, unlike all other objects, jobs also cannot be deleted using a WhereScape deployment application.
Jobs cannot be deleted via the deployment package. When deploying from dev to QA or production, a job has to be retired. The job has to be manually removed from the target environment.
The ability to execute SSIS projects within WhereScape would be nice because we have a lot of packages that are too cumbersome to recreate.
They need a more robust support center. It has been a bit difficult to find solutions to problems that are out-of-the-box.
It could use a tool to diagnose what is missing from the environment for WhereScape to install successfully.
Improve the object renaming ability (it works, but it could be more automated).
No support for change data capture or delta detection - that must be custom coded .
Pricing and Cost Advice
There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour.
We pay per message we use. We spend about £19,000 a year with them.
On an annual basis, our support costs, which are based on the licensing, are about £120,000.
The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license...
Our licensing model is based on transactions. We have a base service contract which is priced against a volume of transactions and another volume of individual transactions, which are covered by one service agreement. Then, we have development services on top of that. Our annual spend is around £80,000. It's about mid-priced, as there are some cheaper alternatives out there and some more expensive ones. It's neither cheap nor expensive. It's somewhere in the middle.
We have additional ad hoc development costs, but those vary depending on if we're bringing on another third-party into our systems via the EDI integration. So, that's highly variable.
All the new adapters are individually priced, which is good. You don't buy the whole system and then if you don't use it, you don't use it. You only buy the stuff you want...
Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications... It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run.
Speed to market of a warehouse solution at a relatively inexpensive price point.
ROI is at least 10 times.
Factor in the price of specialized consulting who know this product. They're hard to find and expensive.
out of 26 in Cloud Data Integration
Average Words per Review
out of 84 in Data Integration Tools
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Also Known As
|Seeburger Business Integration Suite|
The SEEBURGER Business Integration Suite (BIS) is a central platform for all integration activities. It enables you to respond easily, rapidly and innovatively to your digital transformation challenges:
|WhereScape RED is data warehouse software to help build data warehouses faster. But it is more than that. It also helps you to build data warehouses that are easy to support, change and extend. It is an integrated development environment, or IDE, especially designed to build great data warehouses faster in SQL Server, Teradata, DB2 and Oracle.|
Learn more about SEEBURGER BIS
Learn more about WhereScape RED
|Altis, Autoliv, Cebi, Cofresco||Jersey Electricity, Man Group Plc, Learning Care Group, First Data, Hunter Douglas, The City of Shoreline, ASB|
Software R&D Company31%
Software R&D Company23%
Financial Services Firm13%
Real Estate/Law Firm5%